Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
137 reviews
MpixSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mpix is a professional photo printing lab based in Pittsburg, Kansas and Columbia, Missouri.Building on over 80 years of professional lab experience from our parent company, Miller’s Professional Imaging, Mpix was launched in 2003 to bring pro-grade quality to every photographer.We specialize in premium photo prints, photo books, wall art, and cards, each one handcrafted in our U.S.-based labs, featuring professional-grade archival papers and free, in-house expert color correction. Mpix also develops film. We process 35mm, Medium format color film, and disposable cameras at our lab in Pittsburg, KS.
Mpix (mpix.com) has 137 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
137 approved reviews, newest moderated first
Fast service and very high quality work. Excellent packaging.
By Jimmy G.
Response from Mpix· Sep 22, 2026
Thanks, Jimmy! We pride ourselves on quick turnaround of high quality photo products. Appreciate the callout!
Mpix is my go to vendor for quality prints. The customization options are great, and we're always pleased with the quality of their product, the care they take in packaging products.
By customer from M.
Response from Mpix· Sep 22, 2026
Thanks for taking the time to write us a review!
I can’t say enough good things about Mpix! I’ve been using them for my photo printing, and every single experience has been top-tier. The image quality is simply exceptional. Vibrant colors, razor-sharp details, and flawless finishes every single time. They offer an incredible variety of printing options, whether you need standard prints, high-end wall art, or unique specialty products, giving you complete creative freedom. On top of that, their delivery is insanely fast; they almost always ship ahead of schedule, and the care they put into packaging ensures prints arrive flat, protected, and pristine. What truly sets Mpix apart, though, is their customer service. I once received a print that had been damaged in transit, and their support team handled it flawlessly. They immediately dispatched a free replacement and even gave me a credit toward a future purchase. No hassle, no stress. If you care about your photos and want elite quality, lightning-fast delivery, and customer service that actually cares, Mpix is as good as it gets. Five stars without hesitation!
By Dave R.
Response from Mpix· Sep 22, 2026
Thanks for this glowing review, Dave! We couldn't have said it better ourselves! We appreciate you!
I've been incredibly happy with the quality of products I've received from Mpix. I've ordered prints, books, canvases, and metal art; all of them are great quality. The turn around time is so quick, it's unbelievable. 10/10 would recommend to everyone, photographers and friends alike.
By Monica M.
Response from Mpix· Sep 18, 2026
Thanks so much for this stellar review, Monica! We appreciate you!
Mpix has exceptional quality and an extremely fast turnaround time. Their customer service is excellent, too. Highly recommend!
By Jamie E.
Response from Mpix· Sep 18, 2026
Hi Jamie. Thanks for the 5-star callout! We appreciate you!
I love the high quality products I have gotten and how quickly i received them. Everything I've ordered I gotten early.
By TJ E.
Response from Mpix· Sep 18, 2026
Thanks, TJ. Our production team is the best! Thanks for your review!
I’ve had a great experience ordering from Mpix. The ordering process is easy, the quality is consistently great, and everything arrives well packaged and looking exactly how I expected. I’ve ordered several different prints and have always been happy with the results. Definitely a company I’ll continue to use.
By Sue
Response from Mpix· Sep 18, 2026
Thanks for your 5-star review, Sue! You certainly hit all the high points! Happy to have you as a customer!
Waited all day for delivery and got a message that ups did not have the correct address. That's a web site problem. They did not have enough characters. I reentered the the apt. number and then it shows up twice. My time is valuable. If I don't receive my order by 7:00, I want a refund.
By David G.
Response from Mpix· Sep 11, 2026
Hi David. I'm sorry to hear your order didn't show up when expected. I know that can be frustrating. I confirmed you chatted with our customer service lead and she helped sort out the issues with the address. I'm told your order arrived yesterday. Again, I'm sorry for the delay. We appreciate your understanding. Please reach out to our customer service team at [email protected] if you have any additional concerns.
