Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moz is the most trusted authority in online search. You will improve the position of your brand, business locations, and competitive rank in search results with our powerful SEO and local presence management platforms. Powered by world-class quality data Moz serves as the foundation upon which crucial business decisions are made. From small businesses to large enterprises, SEO consultants to agencies, Moz has a solution for every marketer and SEO. Offerings include three products plus APIs for more flexibility and control.Moz Pro is the all-in-one SEO solution to help you rank higher, drive qualified traffic to your website, and run high-impact SEO campaigns. Sign up for a 30-day free trial today.Moz Local helps you easily manage your local business listings and reputation on Google, Facebook and other sites to help consumers find and choose your business. Check your online presence for free.STAT is a powerful SERP analytics tool that gives you granular visibility into your performance in the search engines by tracking thousands to millions of keywords. Take the tour on getstat.com and book a demo.
Moz (moz.com) has 237 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
237 approved reviews, newest moderated first
SPAM Advertising I have a website that specifically requests no spam messages from my contacts page and I still get a message of spam from this company. If they don't respect my request, I certainly wouldn't have respect for this business.
By dmiffo
Quick response and delivered a follow-up email to make sure the ticket was resolved before closing it.
By Kiersten
Response from Moz· Aug 27, 2021
Thanks so much for your review, Kiersten!
Great and quick response
By BJØRN-ERIK H.
Response from Moz· Jul 23, 2021
Thanks for your review!
Just finished the Moz Academy training as part of my free subscription. Very well done. Informative. Theory and practice. I now have a written plan with goals and how to accomplish them.
By Kim M.
Response from Moz· Jul 16, 2021
Thanks so much for your review Kim! We're excited to know you have a plan going forward and that you enjoyed your Moz Academy training. Way to go!
My listing shows up no where, a complete waste of money.
By menny S.
Response from Moz· Jul 16, 2021
Hi Menny - So sorry to hear that you are having trouble with your listings. Some listings might take longer to update than others, but if no listings are showing please reach out to our Help Team at [email protected].
I've been a customer of Moz since 2012. Until recently I've never had any problems with them. However, they now have new owners. It seems they've brought a ruthless attitude to the business that ignores long term customers. A problem with a payment led to an immediate suspension of my account and the loss of client data. Note Added 30th June 2021 Please note, the reply from Moz, below, is complete rubbish. In fact, by the time the notification had been sent the account had already been suspended. I'm happy to show a copy of the email I received. It seems that the customer services person of Moz.com is doing their best to antagonise and drive away an already annoyed long term customer.
By David B.
Response from Moz· Jun 29, 2021
Hi David - Sorry to hear that you had a bad experience. Our team mentioned that a notification was sent 10 days prior to account suspension. Also, once contacted we advised what the issue was, how to resolve it, and provided information on how to reactivate your Campaign/data. We wish you all the best for the future.
Awesome experience with the support team. Fast, kind, and efficient, they answered all my questions within 5-10 minutes. Would definitely recommend them to anyone!
By Benjamin
Response from Moz· Jun 29, 2021
Thanks so much for the great review, Benjamin!
This program is absolutely good, it analyzes perfectly
By Medallion S.
Response from Moz· Jun 11, 2021
Thanks for the review!
