Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moz is the most trusted authority in online search. You will improve the position of your brand, business locations, and competitive rank in search results with our powerful SEO and local presence management platforms. Powered by world-class quality data Moz serves as the foundation upon which crucial business decisions are made. From small businesses to large enterprises, SEO consultants to agencies, Moz has a solution for every marketer and SEO. Offerings include three products plus APIs for more flexibility and control.Moz Pro is the all-in-one SEO solution to help you rank higher, drive qualified traffic to your website, and run high-impact SEO campaigns. Sign up for a 30-day free trial today.Moz Local helps you easily manage your local business listings and reputation on Google, Facebook and other sites to help consumers find and choose your business. Check your online presence for free.STAT is a powerful SERP analytics tool that gives you granular visibility into your performance in the search engines by tracking thousands to millions of keywords. Take the tour on getstat.com and book a demo.
Moz (moz.com) has 237 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
237 approved reviews, newest moderated first
Moz is medium priced, very user friendly, and caught on to all my free trials. I love them spot. Just a lot of money for some of us.
By Josh S.
Response from Moz· Jan 18, 2022
Thanks for the review, Josh! Great to know that you find our product to be user-friendly. And thank you for the feedback on our pricing - we believe Moz is competitively priced considering the number of tools and features it provides.
I inadvertently subscribed to moz. I asked for canceling my subscription and refunding my money. I did not expect Moz to refund me the subscription particularly after finding out that Moz sent me subscription alert messages before drawing money but to my surprise Moz Help team refunded me my money while still allowing me to enjoy learning SEO course for free as a compliment. I really appreciate Moz's help.
By Mr Rady E.
Response from Moz· Jan 14, 2022
We appreciate the review, Rady!
Moz customer service is excellent, very responsive and thorough!
By Dillon Hayes, M.
Response from Moz· Jan 14, 2022
Thanks for your review, Dillon!
I needed help canceling my subscription, they got back with me immediately, the customer service was great!
By Business For B.
Response from Moz· Dec 17, 2021
Thanks so much for your review!
Great features the Demo and free trail define work keeping is very informative answer all my questions so get started all the wonders right way
By Want it all T.
Response from Moz· Dec 10, 2021
Thanks for the review!
You can chat with the team and have a walk through conversation on how to use the information in Moz. SEO can be done inhouse by small companies. It just takes time to get through.
By Lir P.
Response from Moz· Nov 30, 2021
Thanks for your review!
I have subscribed to the Moz pro plan mistakenly and I forgot to unsubscribe it. After that Moz pro deducts the amount from my account. Then I put a request to Moz help support and they are very cooperative and refund my all amount in only 5 days. Thank you for this support.
By Sundas J.
Response from Moz· Nov 19, 2021
Thanks for the review, Sundas!
Great tutorials and academy to get in-depth knowledge of the tools.
By Axel Jack M.
Response from Moz· Nov 1, 2021
Thanks so much for your review, Axel! Great to hear that you are taking advantage of the educational content.
