Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
MothershipSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mothership redefines business shipping. Fast quotes, easy booking, and transparent tracking, starting at only $49 per pallet. Get your instant freight quote and see why businesses trust us to deliver.
Mothership (mothership.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
19 approved reviews, newest moderated first
We've shipped close to 10k worth of freight with them for our company and a little over 10% of that cost is for adjusted charges. All disputes lead to nothing. This is ridiculous and I've never seem this in this industry. Stay away from these guys at all costs, please.
By Christian D.
Wrost company! Do not trust these people with your shipping needs. Stay away!
By Mike
Response from Mothership· Sep 11, 2025
I’m committed to addressing your concerns and would love the chance to connect directly. Please feel free to reach out to me at [email protected]. I look forward to speaking with you.
I opted into the site, said sign up in 60 seconds, got a call within minutes, asked hundreds of questions on my logistics activities, LTL, FTL, daily, weekly, information about the carriers I use, rates, lots of questions for at least 15 minutes. The rep then set up a Google Meet with Tom Snyder, from Austin, TX tom@mothershipcom who proceeded to ask the same questions and why I was signing up, I can't say how many times i repeated "cost savings" "I got referred by another trading partner" "i want to save money" instead of signing up my account, instructing the portal, and the best part this young buck out of college had the nerve to say seem like you don't like answering questions!!?? I then asked why all the questions I don't need to get a deposition, either ask for my bank statements, business credit, or references but this approach and tactic is unprofessional. As soon as I started asking questions the young buck hung up on me like the kid and unprofessional company this is. DO NOT GIVE YOUR BUSINESS TO MOTHERSHIP LOGISTICS!!!
By Joe D.
