Mor Furniture for LessReviews of morfurniture.com

cant tell people what to do so hopefully you have enough common sense to read the reviews the furniture is cheaply made with a higher quality price it looks good when you get it but soon you will see it wasn't worth what you paid my couch started to sink in after 3 months and so is the mattress that cost a thousand dollars the some couch pillows are firm and some are flat. would never buy from them again. if you don't care about your furniture lasting your in the right place!

Do not buy anything from Mor. Avoid the hassle and cheaply made crap. Bought a dresser for my daughter. Had to be replaced because it was delivered damaged. Took 3 weeks. Second one has chipped paint. Bought the same dresser to match for my newborn daughter and its been a nightmare. Dropped off in our driveway without even knocking. Damaged box. Company didnt care. Sure enough the dresser is all messed up and built cheaply so its misaligned and drawers wont close. Company does not accept returns for any reason. Customer service on the phone is useless. They basically blame us for not inspecting it when we sent pictures of damaged box the day it arrived. Waited 3 weeks for a repair tech to come out and now will have to wait who knows how long for them to order parts, and repairs the tracks. Only to still be a broken dresser due to the whole thing basically falling apart. My daughter will be over a month old with no dresser for her clothes. Wife is stressed, I am passed. Avoid Mor at all costs.

I bought a couch and two end tables on March 29, 2026 and was told it would be delivered April 1st. When they called to schedule delivery, they were only delivering the end tables. I asked where the couch was and was told it would be 4 weeks. I explained that was not acceptable. John (the scheduler) said he would check to see what the problem was and would call me back. He did not call and he also canceled the delivery of the end tables. I talked to 3 different people, 1 in customer service and 2 at the showroom on Gilbert Rd/202 in Gilbert, AZ. Finally talked to Nicolas and he tried to get me a couch out of California, but they did not have one. Nicolas was very sorry and would compensate us for the problems we were having. I am still waiting!! But wait, there is more. I ordered two lamps and asked that they be delivered with the couch, since we were going on vacation and the couch would not arrive until we returned. Nicolas wrote this on my receipt. Fortunately, we have security cameras, as the lamps were delivered by FedEx and left on the porch. (We were still on vacation.) I am still waiting for Nicolas to make things right.

More furniture is the worst company I’ve ever had to deal with. I had purchased a sectional January 10 and May 6. I called to report that the material on the sectional was defective. Strings were appearing all over and I was constantly having to cut the strings off at first I thought it was just because it was new, but then it continued on all the time and I was constantly cutting the strings off the couch so I figured I better call and let them know before anything else goes wrong. They said that they would have to email the company so I sent over several photos two weeks later I was given a response to ask me if I had a dog and I said yes I have a 12 year-old dog and I started laughing because I already knew what was gonna happen after that so they asked me for more photos which I gave two weeks later they sent someone else out to take pictures and the same day. They called me after a month of this to tell me that it was due to wear and tear and they couldn’t do anything about it, and it was probably the fault of my dog granted I’m 61 years old and I live alone so I don’t think I’m jumping up and down on it or anything like that I feel like I was taking advantage of I spent $3200 on it and I spent $5000 that day and they are treating me like I’m responsible for the damage of the sectional thank you very much Patricia Patricia Wood

Just sharing our recent experience with Mor Furniture for Less so other shoppers are aware before making a purchase. We bought a sofa from the showroom and were told we could customize the color, so we ordered a white set and paid a fair price expecting a quality product. Delivery took about 8 weeks. When it arrived, we immediately noticed several issues. There were red discoloration marks on multiple cushions, a visible defective stitch on the chaise that looks like it will eventually tear, uneven cushioning in the chaise section, and back cushions that do not meet properly leaving noticeable gaps. We contacted customer service the same day. There was no phone support available over the weekend, only text. A technician came out about two weeks later, agreed with the issues, took photos, and said a report would be sent to his supervisor. After waiting another couple of weeks with no response, we followed up again. During one of the calls, we felt the customer service interaction was unprofessional and dismissive, which made the situation even more frustrating. A second technician visit happened later, with similar documentation taken again and the same promise that a supervisor would follow up within a couple of days. As of now, we are still waiting with no resolution. At this point, we are disappointed with both the product quality and the lack of follow up on customer service. Sharing this as a caution to others. Make sure you fully understand what you are getting into before purchasing.

The extended warranty and the furniture protection plan don't help. Mor refuses to help me with this situation and mind you it is a power recliner that does not work for plus size people !! I do not recommend Mor one bit . Take your business somewhere else !!!

it was a good furniture store very good customer service and i would love to go agian great staff and low prices

I already wrote on Google about the amazing customer service that I received. I am writing about the Visalia, CA location. The sales Associate Desiree was awesome. She found us the perfect recliner for my wife's needs. She has horrid back problems and we needed a chair that has lift capabilities. Desiree also said the order will be delivered within 5 business days and if we had any problems, call her. Not customer service where we would get lost in the shuffle, but her directly. Definitely A+++ service!! Give that gal a raise!!!