Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
MopioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mopio started in late 2019 when its founders, experienced in furniture craftsmanship, saw a gap in the flat-packed furniture market. While there were many budget-friendly options, the designs were uninspired. Mopio's mission is to provide design-centric, affordable furniture crafted with the user in mind.Inspired by contemporary trends, Mopio's products are designed for compact urban living, focusing on functionality and durability. Exclusively online, Mopio offers a range of upholstery and case goods for living rooms, bedrooms, dining rooms, studies, and outdoor spaces.
Mopio (mopio.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
175 approved reviews, newest moderated first
This product is very low quality and cheap for a price that should be kept for a better product. Very cheaply made in not happy with this couch at all
By Joseph B.
Response from Mopio· Oct 27, 2025
Hi Joseph, thank you for taking the time to share your feedback. We’re glad our team was able to assist and provide a resolution. We always aim to ensure our customers are well taken care of and appreciate the opportunity to help.
Customer service sucks nobody is responding
By Natalie M.
Response from Mopio· Oct 27, 2025
Hi Natalie, we’re sorry to hear about the communication delay and truly understand your frustration. We’re glad that your issue has been resolved and appreciate your patience during the process. Your feedback helps us serve our customers better, and we hope to provide a smoother experience next time.
Shelf came within one week. Really excellent quality. I’m glad I didn’t spend over $1,000 on other brands. Beautiful piece!
By Laura S.
Response from Mopio· Oct 27, 2025
Thank you for your kind words, Laura! We're so thrilled to hear you love your purchase with us!
I purchased a used but beautiful Grey futon couch from facebook marketplace. While I was moving, a couple of legs ended up breaking. I reached out to Mopio CX with a hope to get a replacement legs and willing to pay. To my surprise, Batrisha said they would ship to me without any charges. Batrisha and her team at Mopio has earned my trust and will be placing orders for my new home furniture add ons.
By Rupesh B.
Response from Mopio· Oct 6, 2025
Hi Rupesh, we’re so happy to hear that! We’ll be sure to pass your kind words to Batrisha and the team. Thank you for trusting us—we can’t wait to be part of your new home :)
Very high quality! Looks like a luxury furniture piece at a more than fair price.
By Matt
Response from Mopio· Oct 6, 2025
Hi Matt, we're so thrilled to hear that! We always strive to deliver high-quality, design-forward pieces at great value. Thank you for taking the time to share your feedback—we hope to see you again soon!
After some time of identifying my product that I received second hand, I was able to procure replacement parts to fix broken hinges. It was a great experience with Vimala but the time wasted with other agents (the preverbial runaround) until Vimala stepped in and quickly resolved my problem.
By Marte S.
Response from Mopio· Oct 6, 2025
Hey Marte, we’re glad Vimala was able to get everything sorted for you :) Thank you for taking the time to leave us a feedback!
Order delivered promptly, good quality product and easy to setup. Happy with the set of sofa we bought
By William Y.
Response from Mopio· Oct 6, 2025
Hey William, we’re so glad to hear that your sofa arrived on time and you’re happy with it! Thank you for sharing your experience and for choosing Mopio :)
I highly recommend this brand! Always ships fast and the items arrive safely. The wine glasses I purchased from them are beautiful but quite fragile so I'm glad they take care with their packaging to ensure items arrive undamaged. My other order with Mopio, a bookshelf, also went smoothly and I've been impressed with the quality especially considering the competitive price point. As someone who lives in a small space I also really appreciate that this brand sells a lot of furniture items that can complement a small studio without making it feel cluttered.
By nick S.
Response from Mopio· Oct 6, 2025
Thank you so much for your kind words and continued support, Nick! We’re delighted to hear you’ve enjoyed both your glassware and bookshelf. It means a lot that you notice the care we put into quality and packaging. We hope to serve you again! :)
