Great that you had a hard-to-find item
Great that you had a hard-to-find item, but the price was a bit more than expected. As was shipping.
By Daniel F.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
375 approved reviews, newest moderated first
Great that you had a hard-to-find item, but the price was a bit more than expected. As was shipping.
By Daniel F.
Great price and prompt shipment.
By Carrie B.
fantastic company !!
By ian B.
Response from Moon-Audio· Dec 17, 2025
Thanks so much for the kind words and review, Ian.
Always great to work with! True audio nerds that care about their business. Top notch!
By customer
Item was on back order. They sent a notice when it arrived and shipped. It arrived on time. It’s a plus’s they take PayPal. A good order process.
By RT
Great products and staff that’s always knowledgeable and very willing to share insights and recommendations.
By Daniel P.
The website was very easy to navigate. I found the headphones that I was looking for easily. The checkout process was quick and easy. There was great communication about shipping and tracking so I knew when I would get them. Updates were appreciated.
By C.K.
Great products. Great customer support and expert advice.
By Peter