Great Company
Always the highest quality audio products. Whether you're a beginner or a true audiophile, these guys have you covered. From the excellent customer service to fast shipping, it's always a great buying experience.
By Gregory G.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
375 approved reviews, newest moderated first
Always the highest quality audio products. Whether you're a beginner or a true audiophile, these guys have you covered. From the excellent customer service to fast shipping, it's always a great buying experience.
By Gregory G.
Great communication, quick delivery and well packaged. Product is quite good and performs well.
By Gregg P.
It was a pleasure doing business with Moon Audio. Jose Gomez was super helpful and knowledgeable and helped me to get my perfect setup (DCA E3 headphones and a iFi Valkyrie DAC Amp). I must have spoken with Jose at least 4 times and every time he answered new questions that kept coming up until I was confident with my decision. I would definitely go to Moon Audio for future equipment purchases. Thanks guys, you were great!!! PS. Thanks for the beautiful Meze headphone stand. It looks gorgeous in my living room.
By Scott E.
The price was very competitive and the delivery was fast. I will shop again when I need anything audio.
By Craig C.
Darrell went above and beyond in researching my Naim gear to make sure that I got the exact custom cable for my needs. Moon does a great job!
By Mark H.
Easy shopping experience, got exactly what I ordered and quick shipping. I would have preferred slightly more packing materials to protect a fragile product but it shipped undamaged. Great headset with no issues
By Jacob
My Audeze Maxwell gaming headset for (PS5) came carefully packaged. Delivery was also pretty quick. Would definitely do business again. Other than a minor scratch on the metal band near the ear cup it’s perfect. Sound quality is amazing. And is my new fav for sure
By Bruce C.
I've been looking all over for Focal Bathys earpad replacements but they were very hard to find. I've tried some 3rd party ones, but they diminished the ANC and audio quality of the headphones. The pads I got from Moon Audio feel exactly the same as the ones that originally came with the Focal Bathys. I'm glad to have finally found somewhere to buy actual replacement pads for my headphones.
By Simon C.