Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
351 reviews
moodylensesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
moody® Colored Contact LensesInnovative & Inclusive Natural-looking Self-expression FDA & CE VerifiedPICK YOUR LENSES TODAY!!!
moodylenses (moodylenses.com) has 351 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
351 approved reviews, newest moderated first
Fast in responding to my msg
By Shanshan T.
Response from moodylenses· Dec 22, 2025
Hi Shanshan, thanks so much for sharing this. Glad the color options helped and happy we could reply quickly. Really appreciate having you with us^^
Where is my order? I never received it
By Christine L.
Response from moodylenses· Dec 22, 2025
Hi Christine, sorry for the concern caused. We’ve already sent you an email regarding the status of your order. Kindly check your inbox as well as your spam/junk folder, and feel free to reach out if you need any further help.
delivery came fast and good website
By felicia N.
Response from moodylenses· Dec 22, 2025
Hi Felicia, thanks so much for the kind note! Glad the delivery was smooth and the website worked well for you, really appreciate you being here with us =D
Good quality packaging and lenses. Super comfortable and affordable. Once I put them in I couldn’t feel them at all, and I still haven’t gone blind yet so I think that’s a win.
By Hana
Response from moodylenses· Dec 22, 2025
Hi Hana, this made us smile, thank you for sharing 😄 Appreciate you taking the time to leave this review and being part of our community.
The advertisement have been appearing on my social media. Have been procrastinating to purchase it and finally caved in to purchase it. Delivery time might take a while, but worth the wait. The lenses are those with a better quality and wore it for the first time today. Comfortable, not drying and yes worth the wait, worth every penny.
By Izza Z.
Response from moodylenses· Dec 22, 2025
Hi Izza, thank you so much for sharing ✨ We’re really glad to hear that you love it, it means a lot to know they were worth the wait. Appreciate you taking the time to leave this review^^
I ordered contact lenses almost 2 weeks ago and the order has still not been shipped. I have emailed support twice to get an update on my order and I still have not received a response.
By Lindsay T.
Response from moodylenses· Dec 18, 2025
Hi Lindsay, apologize for the wait and the frustration caused. Our team has already replied to your email, and we’ll continue assisting you directly there moving forward. Please feel free to reply to that email anytime if you need further help.
I think I first learned of Moodylens via scrolling through Instagram. While a little hesitant at first since we are apart- Moody actually respond to emails- send products its like virtually walking right in to a store!! Great to shop with them!!
By Brown
Response from moodylenses· Dec 22, 2025
Hi Brown, thanks for sharing this. Totally understand the hesitation at first, so it really means a lot to hear that the experience felt reassuring and easy. We’re glad the team could help make it feel like shopping in-store. Appreciate you giving us a chance😊
I had placed an order on November 28th and its coming in to two weeks and I have not received any email regarding any update about shipping informations. I also emailed the support team if they are able to give me any update. However, it has already been 4 days and I had not heard anything from them.
By Ally
Response from moodylenses· Dec 18, 2025
Hi Ally, we truly apologize for the wait and the lack of updates. Orders placed around late November may take a little longer due to high order volume, and some emails were delayed during this period. Please reach out to us on WhatsApp with your order number and email address, and our team will help check the latest status for you as soon as possible. We appreciate your patience.
