Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
351 reviews
moodylensesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
moody® Colored Contact LensesInnovative & Inclusive Natural-looking Self-expression FDA & CE VerifiedPICK YOUR LENSES TODAY!!!
moodylenses (moodylenses.com) has 351 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
351 approved reviews, newest moderated first
I love their contacts! Really cute but also comfortable for someone who doesn't need contacts and hasn't worn them till now. I ordered products that were out of stock, but they helped me change the style to get the shipment out asap. They have somewhat quick international shipping and good customer service.
By Olivia R.
I haven't even been able to purchase contacts yet because their website keeps deleting what I have in my cart when I add another item.
By Dee
Response from moodylenses· Sep 6, 2026
Hi Dee, we're sorry to hear you're having trouble with our website and haven't been able to complete your purchase. We understand how frustrating that can be. Please contact us via WhatsApp through our Contact Us page, and our team will be happy to look into the issue and assist you further.
I ordered my lenses August 14, it wasn’t shipped until August 19th, but I cannot get the tracking for the life of me. It’s September 1st and my contacts STILL haven’t been delivered. I spent $80 on 3 different contacts too… tried contacting someone and haven’t heard back. Disappointed.
By jeanelle B.
Response from moodylenses· Sep 6, 2026
Hi Jeanelle, we're sincerely apologize for the confusion and frustration regarding your order. We checked and confirmed that your order was dispatched on August 16 and delivered on August 30. We also see that our team has already assisted you via WhatsApp. We hope everything has now been clarified, and we sincerely apologize for the inconvenience caused.
I like the packaging of the product and the product itself and I was very happy to not have to pay taxes in my order but it would be better to receive a DHL shipping number from the beginning; the SF shipping was difficult to track
By Rubí Rdz R.
Response from moodylenses· Sep 6, 2026
Hi Rubí, thank you for sharing your feedback! We're glad to hear you enjoyed the product and packaging, and we're happy your order arrived without additional taxes. We also appreciate your feedback about the tracking experience. We understand how helpful it would be to have the tracking number from the beginning, and we'll share your suggestion with our team✨
Good quality
By Rhianne R.
Response from moodylenses· Sep 6, 2026
Hi Rhianne, thank you for your review! We're so happy to hear you're satisfied with the quality of our lenses. We truly appreciate your support and hope to see you back again soon✨
I love how fast i got my orders!
By Gabbi
Response from moodylenses· Aug 14, 2026
Hi Gabbi, we're so happy to hear your orders arrived quickly and that you're enjoying the speedy delivery. We truly appreciate your support and hope to have you back again soon!^^
Cute and clean packaging, fast delivery, excellent lenses with cute designs that look like the provided pictures! The lenses are pretty comfortable too!
By Joy L.
Response from moodylenses· Aug 14, 2026
Hi Joy, we're so happy to hear you enjoyed the cute packaging, fast delivery, and the quality and designs of our lenses. It means a lot to know you're also finding them comfortable to wear. Thank you for your support✨
It would be a 5 star review if the one bright red lens that I wanted was ever in stock. It’s been months and I’ve never been able to order it. They don’t even have a way to get notified on their restocks for specific lenses. AND what makes it worse is they are so comfortable. Literally the best most soft and hydrating lenses I’ve ever tried and they look really nice and don’t dry out or get scratchy. I keep them in for like 2 days slept in them and added eye drops once or twice. To be honest I could’ve kept them in longer but I know you’re not supposed to. Delivery took a while I think a week or two… NEED A NOTIFICATION FEATURE FOR RESTOCKS ON EACH LENS!!! NEEDS A RESTOCK ON 0.00 GLOW LOCK RED LENSES! !!!
By Trinity Rose C.
Response from moodylenses· Aug 14, 2026
Hi Trinity, thank you for your honest feedback. We're so happy to hear you find the lenses comfortable and hydrating. We also completely understand your frustration about the GlowyLock Red being out of stock. We appreciate your suggestion about restock notifications. We're currently developing this feature and hope to make it available soon. We'll also share your feedback about the GlowyLock Red with our team :)
