Excellent customer service.
Excellent customer service.
By Noah W.
Response from Montret· Dec 29, 2020
Thank you for your review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Montret offers Authentic, Certified Brand New Luxury Watches for Men & Women with Original papers & Insured shipping. Shop watch bands and accessories.
Montret (montret.com) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
186 approved reviews, newest moderated first
Excellent customer service.
By Noah W.
Response from Montret· Dec 29, 2020
Thank you for your review!
The product we wanted was easy to find on their website. After we ordered it we received communications from the company thanking us and informing us of the status of the product every step of the way.
By John D.
I had purchased 2 LV watch bands for the Apple Watch and they are spectacular! I am giving one as a gift for Xmas. I loved it so much I ordered the LV band In white. Thank you for making a really nice product.
By Michelle K.
Response from Montret· Nov 29, 2020
Thank you for your review, Michelle. We enjoy having you as our customer!
I ordered a blue leather watch band for my Rolex Date Just. I am very happy with the color and the quality of this band. It really makes this Rolex POP ! Dealing with Montret was quick and easy. I can unequivocally recommend this Company.
By Kenneth P.
Response from Montret· Nov 10, 2020
Hi Kenneth, Thank you for your review!
everything went well and the product is just as advertised
By Sandy W.
Response from Montret· Nov 2, 2020
Thank you for your review, Sandy! We're happy to have you as our customer.
Ships timely and great customer service
By Jason T.
Response from Montret· Oct 31, 2020
Thank you for your review, Jason!
I was very impressed with them had an issue with shipping and they resolved the issue and kept up with emails at all time thumps up for me .👍
By Aurea G.
Response from Montret· Oct 29, 2020
Hi Aurea, Thank you for your review. We were very happy to help you out. Thanks again.
I was disappointed with the band. It didn’t seem like real leather but it might be but it also was too big for me. I put it on the last hole which would have worked but the band then sticks out over the edge of the watch. It doesn’t make sense how long the band is on the watch. If you need to use the last hole the strap sticks out way too long. Also, I didn’t realize I only had 10 days to return and it sounded very difficult to return. I have a busy schedule and that time frame is difficult to get it mailed back. You also have to pay for it to be returned. I won’t purchase from them again because of the difficult return policy.
By Katherine C.
Response from Montret· Oct 26, 2020
Hi Katherine, Our watch bands are definitely real leather from recycled brand name bags. We do our best to have a good general measurement for watch bands and we would have loved to help you shorten it or put extra holes in it if you had asked us. Our return policy will be reviewed to see how we can make it easier for customers to return their purchases. Thank you.