Average
Customer service was ok when I needed to exchange one item but it took a month to get it.
By Dee
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Montret offers Authentic, Certified Brand New Luxury Watches for Men & Women with Original papers & Insured shipping. Shop watch bands and accessories.
Montret (montret.com) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Customer service was ok when I needed to exchange one item but it took a month to get it.
By Dee
The band is well made...the leather is not soft and is uncomfortable when worn all day. Hoping the leather will soften up.
By Mack F.
Sent the wrong wristband despite me listing the specific watch that I had, however did refund my account once I returned the watchband
By Carlos
It feels like plastic and not canvas/leather. It’s already peeling on one edge. Not happy with purchase.
By Frances L.
Response from Montret· Jul 20, 2021
Hi Frances, We try to ensure customer satisfaction with every purchase. Please reach out to our customer service for any issues with your order. We also assure you our watch band materials are definitely leather. Thank you, The Montret Team.