I was very excited to order the infant…
I was very excited to order the infant floor bed from this company. I placed my order and got notification that the bed had shipped. After waiting a month in a half, I reached out to Montoddler through email to get update and see why my package had not delivered. I did not receive a response. I then used their instant message system and messaged them on social media with still no response. Frustrated, I left a review here and left comments on social media explaining my situation and FINALLY they respond and let me know they will refund me and follow up with FedEx to ensure I still receive the bed as an apology for totally dropping the ball on my order. They then asked me to delete my review and comments. I did and asked that they remain in contact regarding my order. I received the refund however they have again gone silent and are not responding to me and I still have not received the bed or any follow up. I give up since I did receive a refund but the waste of time and effort is frustrating. I ended up going with another company.
By Mckenzie Z.


