MonnitReviews of monnit.com

Before, during and after sales customer service has been great. Everyone that I’ve communicated with to date has been knowledgeable and reliable. Products are meeting our company requirements as well.

Technically, a great product. Nothing quite like it on the market for what it can do at the price point its offered. Battery based sensors seemed at first to be questionable but turns out they are extremely reliable and will last years on coin cells with 20 min interval updates. I've only had one fail out of a hundred installs (out of the box) and that is where Monnit loses stars. If you have a problem with an installation that requires an RMA, all the onus is on you. They will not ship product to you with an understanding that you are returning the defective unit. In fact, they will not even issue an RMA, unless you repeat all the diagnostic steps you have already done on your own, in front of them real-time and to their satisfaction. It does not matter what you know, how many sites you've installed, or the fact that you over-stand what you are doing. Even though the unit is bad from factory, plan on making a second trip to the job site to re-diagnose it just to prove to customer service that you are owed an RMA. When the unit was bad to begin with and it is not your fault. Also, if you have a suggestion how to make the service better or software features easier to use, save that for yourself. It is a waste of time to try and ask for anything to be improved in the software. However, if you can live with how it works (as I have done) and invent your own workarounds to implement how you need it, the product is rock solid reliable.

Very solid app. Always on and always alerting us when troubles begin, in time to fix.

We have placed several of Monnit's heat sensor monitors on our medical equipment and they have saved us thousands in repairs because we got notifications immediately when the AC system would shutdown. This would allow us time to put measures in place to keep equipment cool until the AC was up and running again.

I use the system to monitor temperature and water in my boat for the past three years ( live aboard in boston all winter) and have recommended it to many many other boaters and homeowners has a incredibly reliable temperature and water alarm system for boats, second homes and businesses.

Love it, only thing I ask is that they give us direct access to the old dashboard!

Very good IoT solution

Very easy to setup, Low cost with great information to help manage your Investments