Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
210 reviews
MonnitSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monnit is the leader in Low Cost Remote Monitoring Solutions and Wireless Sensing, allowing you to monitor your business or home from anywhere.
Monnit (monnit.com) has 210 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
210 approved reviews, newest moderated first
Monnit has always been there when I need to look at my home temperature while in Florida for the warmer winter months. Thanks for that comfort knowing what's happening every day.
By JMB
Response from Monnit· Jan 4, 2022
Real-time updates and alerts are a focal point at Monnit. We appreciate the review. Enjoy sunny Florida.
Although I am a small reseller, Monnit still treats me like an important account. I feel like I'm talking to old friends when I make an order. There equipment is the perfect fit for my farming clients.
By MidAtlantic Farm S.
Response from Monnit· Jan 4, 2022
You are important! Old friends don't let you down. Thank you for your ongoing business. We value the trust you've placed in us.
Many times gateways loose signal, power even when outlets are OK. Sensors give falls readings, in disagreements with freezer display. We have to keep 2 sensors per freezer and one of them in glass beads. Billing department does not explain charges, just sends bills/invoices. Equipment very costly and takes for ever to re-certify expired sensors.
By AZ Health Sciences Center - U of A.
Response from Monnit· Oct 29, 2021
Feel free to contact our support team if you're having issues. However, We are sorry for your experience. We've tightened our procedures to streamline our process for a better experience.
Monnit has made my life easier. With 14 offices I can at a glance see the temp of each refrigerator.
By Texas R.
Response from Monnit· Feb 4, 2022
We value your time in leaving a review. And love hearing how we've made life easier and business more efficient.
WE have been using Monnit for two years to monitor our coolers and freezers at our food pantry. It has saved us thousands of dollars by notifying us to high temps. It was easy to install and one of the most affordable solutions that I found. Also it meets my state and federal requirements for daily Temp Logging.
By Agape D.
Response from Monnit· Feb 4, 2022
Saving businesses like yours from unnecessary and costly losses is what we do. Thank you for your glowing review. We value your input.
Purchasing from monnit.com is a huge struggle. The web site is poorly laid out, the search function is sub-par, the product lines (and what is compatible with my existing products?) are confusing, saving payment information is tedious and likely needs to be done two or three times... And that's just placing the order! Once a purchase is made, an accurate invoice is not available because the shipping is not calculated until the order is shipped! What is this 1973? Accurate shipping costs have been available online since the 80's (it's true, via dial-up). Any why does is take 2-3 weeks to prepare an other for shipping? 2-3 HOURS is acceptable, 2-3 days if there is a natural disaster, but 2-3 weeks is completely unacceptable. Even then, no final invoice showing the accurate shipping cost is available online, requiring a phone call to customer service to request on. I do like the product... but I DREAD having to order anything from monnit.com
By Mark in Healthcare I.
Response from Monnit· Jan 12, 2022
Mark, We value your feedback. Making our website easy to navigate has been a priority. Your time is appreciated and valued. We are sorry about your frustration. Remember our service staff is here if you need any assistance.
Great service, I use it to monitor my house when on vacation,(power, temperature in multiple areas etc. Always works perfectly. I have been notified multiple times for power outages, which could cause serious issues if not restored quickly in our winter
By Pat C.
Response from Monnit· Mar 15, 2022
We love hearing how our products prevent loss with real-time updates. Thank you for your patronage and positive review.
We have several gutter connected and stand alone commercial greenhouse and adequate heat is a necessity. The extended range of Monnit's sensors have saved me many hours of sleep by remotely checking for heating problems so I don't have to make middle-of-the-night excursions during our coldest times just to make sure heaters are working. The system is simple to understand and easy to use.
By PWP Greenhouses, I.
Response from Monnit· Mar 15, 2022
Our extensive line of sensors addresses a wide array of needs. Thank you for your review. You can rest easy knowing Monnit is working for you in the background.
