Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Company has over 10 years of focusing on individual successes, which range from customer technical experiences to finances. We pride ourselves in providing a premium experience to assist customers in finding personal freedom, while planning for a comfortable future. We're excited to change the financial industry by truly focusing on the individual, instead of just their finances.After getting to know you, we customize each program to meet your individual needs. The traditional financial industry thinks of you as a number and just focuses on how to monetize your decisions. We want to know you, then we can better serve your needs. No longer are you just a number, you're a person who needs a partner to understand you and work for you.Our qualified staff of certified National Financial Educators Council Coaching Professionals work with you no matter the situation to help understand and navigate your way through the financial landscape. We assist you through your challenges and partner with you to uncover and explore new opportunities. Our certified Coaches utilize educational resources and financial partners to elevate your financial situation.
Money Ladder (moneyladder.com) has 249 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
249 approved reviews, newest moderated first
Melony and Rudy were very friendly and professional. They answered any questions/concerns that I had about the process with sincere professionalism.
By JC E.
Response from Money Ladder· May 11, 2026
We're happy to hear you were able to work with the team and had a great experience with Rudy and Melody. Thank you!
I'm giving mixed results because I received a letter in the mail from money ladder stating I was pre approved for a loan/debt consolidation. My problem is the letter came in a envelope that had state of New York at the top and money ladder is a private company. In the letter it states money ladder interest rate reduction loan. Never mentioned was the debt settlement option which is different from the debt consolidation loan/cash . I believe debt settlement can be a option for certain circumstances but if a program is good you never have to mask it !
By Dwayne
Mike Weaver and Melody were professional, friendly, and knowledgeable. Their service was exceptional. They were genuinely customer-focused and the process was seamless; great experience from start to finish. Thank you both!
By A B.
Response from Money Ladder· Apr 3, 2026
We're excited that you were able to work with both of our team members Mike and Melody. They are some of our best. Happy to hear you had a great experience. Thank you!
He was very kind and helpful. Hi good knowledge with the program helped ease my mind:) He was very good at his job
By Casey
Response from Money Ladder· Mar 27, 2026
Glad to know you had a great experience. Thanks for the feedback!
Jason was very patient and thorough with me. I was very apprehensive when I first called. He made me feel at ease in secure and that this was the program for me to receive the help that I need. He spent a lot of time with me and explained everything that I could understand
By Susan F.
Response from Money Ladder· Mar 12, 2026
Jason is really experienced! We're glad that you were able to work with him and you had a great experience. Thank you!
The man I talk to Jason Murphy was very respectful. Very knowledgeable. Very truthful and a very nice to talk to
By Rose
Response from Money Ladder· Feb 17, 2026
Happy that you were able to work with Jason. He has a lot of experience and we hear this feedback a lot. Thanks so much!
Everyone I spoke to was super kind and understanding about my situation (Tracy and Mike). The process was thorough but efficient, and I feel better than I did before speaking to them. I would definitely recommend Money Ladder to anyone.
By Devin C.
Response from Money Ladder· Feb 12, 2026
So glad that you got to work with the Money Ladder Team. Happy to hear you would recommend us. Thanks so much!
Jason was very helpful and knowledgeable, Good guy to talk to and had patience with me.
By Joseph K.
Response from Money Ladder· Feb 5, 2026
Happy to hear you had a great experience with Jason! Thank you.
