Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
393 reviews
Modani FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Thank you Harry S. for your assistance with the online purchase of our new bedroom furniture - the process from ordering to receiving the shipment was seamless! Appreciate your quick follow-ups. We are excited to get our new, modern bedroom completed! :)
By Cidne S.
I am truly satisfied with the experience I had with customer service with Modani. Gary was very understanding of the problem I was having with my order and did everything he could to ensure that the company met my needs. Throughout the process, Gary showed nothing but professionalism and good manners. I myself am in the customer service field (CVS Pharmacy Manager) and I have to say that this is what great customer service is all about! Keep up the hard work as I know that this is a great example of how a leader leads a team. In regards, Dr. Hoang Truong
By Hoang
The order and delivery process was very well managed on the front end. The sales person left Modani so all my emails were not received. DeShawn and Gary took over the process and have expedited the request for a credit of the returned carpet. Modani always does a good job for us.
By Rafael R.
Very helpful!
By Robert
Gary was great! He helped me with all I needed. He went above and beyond to solve my issue
By Hortensia G.
Our experience with MODANI was very good. Debra Sciacqua, the store manager in Naples, takes great care of her customers. We bought a leather sofa, a glass table, and a glass dining table with 6 leather chairs. After a troubled initial delivery, Debra and the manager in Fort Lauderdale went the extra mile to help us. The team that delivered the furniture was very professional and very polite. Very important: I recommend everyone to purchase the furniture protection package and thoroughly inspect all furniture upon delivery.
By Bernardo A.
Jenece was very helpful and on top of things!
By mm
We purchased a bed, two nightstands, and a dresser from Modani. Due to a stock shortage, the dresser took two months to deliver. Unfortunately, when it arrived, we noticed that one corner was chipped off, which was disappointing. However, we were impressed with Modani's customer service. Our agent, Gary, was extremely helpful, communicative, and polite. He resolved the issue promptly, and we received store credit as a result. We were so pleased that we used the credit to buy another piece of furniture from Modani! Overall, it was a great experience!
By Ramtin D.
