Mobility Scooters DirectReviews of mobilityscootersdirect.com

When I was searching for a power chair, I wasn't sure about the type or features I needed. The staff at Mobility Scooters took the time to answer all my questions. Ultimately, I chose the Jazzy model, which fits my needs perfectly. A few months later, I accidentally damaged the arms, but I was able to easily order two replacement parts. I would highly recommend Mobility scooters, and check their YouTube channel very informative.

I spent many hours reviewing pros and cons of various scooters available and companies to purchase same. Mobility Scooters Direct completely fullfilled my needs in providing the most videos that helped in my decision. I decided on an Afkim C4 scooter. The price was negotiated to my satisfaction, the sales personnel were helpful,personable and knowledable. I could not be more satisfied with my purchase. The scooter has performedf well, so far no problems what so ever. I realize this sounds too good to be true but I could not be more satisfied.

I’ve only been using my Pride Mobility Go Chair for a few weeks but it has been the best few weeks I’ve had in a long time. To start with, I had initially made inquiry of some electric chairs from another company along with Mobility Direct. The other company took a day to respond back to me. And lost the sale because Mobility direct contacted me immediately. The excellent representative was able to answer all my questions (I’ve never used an electric chair) and was so friendly and accommodating without being pushy. The shipping department contacted me after just to confirm my address and give me receiving instructions and a contact person. Wow. The site says the chair would be received in a few weeks but I received it a week later. I was concerned about putting it together but it was so easy with very few parts. I have severe lung issues and it’s been almost impossible for me to get around to get food, self care, etc. This chair has made that possible again. I’m so happy with this purchase so far. I have yet to see how long the battery will continue to maintain its charge or if other things, like the arm controller, will burn out fast but at this point I am impressed with the professionalism of the company and merchandise quality.

The sales staff was extremely helpful. I’ve purchased many mobility scooters over the past 10 years, and the staff at MobilityDirect were the most knowledgeable and supportive that I’ve encountered. Additionally, the support staff was very responsive and understanding.

After trying out the Jazzy Carbon with a local medical company and receiving what I thought was a high quote, I checked out Mobility Scooters Direct. I had several phone conversations with Anton regarding the Jazzy Ulta Light and the Jazzy Carbon. I ultimately decided on the Ulta Light. While it was more expensive than the Mobility Scooter's price on the Jazzy Carbon, it was still $600 cheaper after applying the promotional discount I received from Mobility Scooters Direct, compared to the local medical supply company's price on the older model Jazzy Carbon. I highly recommend Anton and Mobility Scooters Direct.

Anton was quick to respond to my phone calls and was very knowledgeable in answering questions.

My husband and I had very positive experiences with Mobility Direct. We found their website very easy to navigate. After receiving the wheelchair of our choice, we discovered a crack caused during shipping. With the help of Terry Gian, who was very professional and competent, we had all instructions to get the wheelchair picked up for returns. Before even sending it back, they had shipped us a brand new one and it is perfect! We recommend this company and the ultra-light, carbon fiber, Jazzy wheelchair!

My speedometer/odometer stopped working correctly. Found the device attached to the rear axle was broken. After a futile search for the part, the local mobility store repair person recommended Mobility direct for parts. I called and got Tony. He asked clarifying questions, but was unable to find the part I was looking for. He had me take a couple of pictures of the broken part and he contacted the scooter manufacturer and with the aid of the pictures, were able to identify the correct part. Tony provided multiple methods for ordering the part. Once the part was ordered, I received a follow-up the next day from the shipping department and received, and installed the part 4 days later. Total elapsed time from part breakage to replaced and operational - 8 days. That was awesome customer service.