Friendly and informative customer…
Friendly and informative customer service rep, Samuel.
By Michelle
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Friendly and informative customer service rep, Samuel.
By Michelle
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Easy to work with
By Richard
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Samantha was very helpful knew alot about product
By Sharry Jones C.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Aaron was super friendly, very knowledgeable about product and helpful with all my questions.
By Lisa Z.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Albert the customer service was a great help, gave me the best information about the equipment of which is better for my mother, I had been calling other services and they didn't bother to give that information.
By Ruth Beatriz W.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
It was the patience and caring of the representative Samatha. She was very kind and very generous and very friendly and very knowledgeable. She explained everything so we could understand it.
By Lucille E.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
They always been very helpful
By customer
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Right after receiving my micro, I lost the instructions. I called customer service and immediately got an operator. My new instructions came in four days completely free, very happy with my micro. Recommending mobile help to my family members.
By Andy Thomas C.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.