Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
My experience was great. Nathan was very helpful and made everything as understandable as it could be.
By customerTeresaWestberry
Response from MobileHelp· Aug 17, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The agent, Paula, l believe, was extraordinarily efficient, polite, patient and thorough in her explanation of the service I sought for my 92 year-old mother, who lives with me and is prone to falling. Having moved into a new home with all rooms on one floor approximately a year ago, it was important - and she agrees, wholeheartedly - to have an additional layer of protection for her while I am at work dayside.
By Debra L.
Response from MobileHelp· Aug 17, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
clarity pf the conversation
By evalina B.
Response from MobileHelp· Aug 17, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great people that were very knowledgeable and friendly and from the USA
By customerLonny C.
Response from MobileHelp· Aug 17, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very helpful and informative
By James D.
Response from MobileHelp· Aug 17, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Information was concise and easily understood. Pricing was explained.
By Nancy M.
Response from MobileHelp· Aug 17, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
This review is for the Sales Department. I am a new customer and have not received the equipment yet. The knowledge of the salesman and his patience to answer all my questions was exceptional. He was professional and courteous throughout.
By Maggie
Response from MobileHelp· Aug 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
The agent was wonderful, he answered all my questions.
By customer
Response from MobileHelp· Aug 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
