Complete
Thanks for the a fast response.
By Kevin B.
Response from MobileHelp· Aug 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Thanks for the a fast response.
By Kevin B.
Response from MobileHelp· Aug 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Farriss Cobb was my initial contact and continued to work with me through the 3 week process it took my family to make a decision. He was outstanding and was an expert in the product and was able to answer my many questions as well as extremely patient and never pushed me or continued to call me unnecessarily. The Micro System met all my sisters needs and I am very excited for her receive it and use it. It is very complete and simple to use. My only suggestion would be to stop other customer service staff from calling unnecessarily, maybe they could read the notes and then understand that I would be in contact once I was ready.
By Karen
Response from MobileHelp· Aug 23, 2023
Thank you for your comments! We certainly apologize for any issues you experienced. If you ever need us, please don’t hesitate to reach out.
My experience with mobile Home was exceptionally easy and explained very well
By Sonda W.
Response from MobileHelp· Aug 23, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Stuart Hershey excellent customer service explained everything completely totally satisfied
By Cheryl J.
Response from MobileHelp· Aug 23, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Ferris was very kind and helpful.
By Shiva S.
Response from MobileHelp· Aug 23, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Patrick was wonderful. He explained everything and answered all the questions I had. He was a pleasure to work with!
By customer
Response from MobileHelp· Aug 23, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
The communication was done well and he made sure I understood everything. However I received too many emails and calls from other sales reps. I preferred dealing with just one and maybe two of the original was not available to answer questions because of their days off or illness.
By Lynnette
Response from MobileHelp· Aug 23, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Spoke English thank you for that. Understood everything she said very helpful.
By Theresa
Response from MobileHelp· Aug 23, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.