Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Representative Matthew was very informative and explain the device and options. Made this purchase very easy. Let's hope the device works as well as Matthew.
By Richard
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Keeping it affordable
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stacie was wonderful.
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
knowledge of Rep.
By J. P.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Answered all my questions and fulfilled my desire to have a medical alert.
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
helpful, efficient, knowledgeable about the product
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I just got the MobileHelp today so I can’t rate it yet. However, I tried to call MobileHelp and went through hell. But then I figured out on my own how to make it work so I’m very happy now! I press the button on my wrist and I had to cancel because I was just trying to see if it worked, and it worked!
By Nancy S.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Easy to order and the personnel are very helpful.
By Grayse G.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
