Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
He,( mathew) was ver polite he was under standing,told .l he told me all my 0ptions in pricìng
By William
Response from MobileHelp· Sep 30, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
I. Enjoyed everything until I needed to move to a place with no stairs I was told no buy back offer which was promised at purchase time good
By Bruce E.
Response from MobileHelp· Sep 30, 2023
We received your review and we apologize for any issues you have experienced. Our Customer Service team will be happy to assist with your account and equipment during your move. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon.
Needed to get this done quickly and they did it.
By Jim
Response from MobileHelp· Sep 30, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I was referred to medical help by a friend. The ease of ordering for my mom was the best ever
By Susan B.
Response from MobileHelp· Sep 30, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The agent was very patient with my questions.
By customer
Response from MobileHelp· Sep 29, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The person helping me on the phone was kind, gentle, and understanding that this was a difficult decision for me to make. You have a wonderful employee who made me feel thankful I called the right company for me and my needs. Thank you.
By Anna S.
Response from MobileHelp· Sep 29, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Agent was thorough welcoming
By Thes
Response from MobileHelp· Sep 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Matthew was very clear and concise in his presentation of program points and did not try to upset me. Appreciate his helpful approach.
By dadymcatt.net
Response from MobileHelp· Sep 29, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
