Customer service excellent
Customer service excellent, friendly service, helpful.
By Sherri Y.
Response from MobileHelp· Oct 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Customer service excellent, friendly service, helpful.
By Sherri Y.
Response from MobileHelp· Oct 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
She did an excellent job on the phone.
By Lisa
Response from MobileHelp· Oct 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Our representative, Bill, was very helpful and answered all of our questions and concerns quickly and thoroughly. We have already recommended him to a friend.
By James F.
Response from MobileHelp· Oct 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Excellent service I am pleased
By customerPatricia M.
Response from MobileHelp· Sep 30, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
They respond quickly! I’m not afraid to go out with my husband. I fall a lot and usually hit my face and can’t get up.
By Carol
Response from MobileHelp· Sep 30, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Farris was a great help, answered all my questions, is very good at his job and would recommend him.
By customer
Response from MobileHelp· Sep 30, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Great service so far
By customer
Response from MobileHelp· Sep 30, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Lisa was my hero!
By Pete G.
Response from MobileHelp· Sep 30, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!