Easy and friendly staff...
Easy and friendly staff...
By William F C.
Response from MobileHelp· Jan 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Easy and friendly staff...
By William F C.
Response from MobileHelp· Jan 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Product was easy to sign up for. Representative Matthew was most helpful.
By Patricia W.
Response from MobileHelp· Jan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The representative responded to my request promptly and helped me pick a system that would be best for my mother. He explained the different systems and price points so that I would be able to find a system and budget that worked best for us.
By Bec
Response from MobileHelp· Jan 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mobil Help comes online and reminds me that my device needs charging.
By M J B.
Response from MobileHelp· Jan 22, 2024
Thank you for your review of our service! We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
ease of installation
By MLK
Response from MobileHelp· Jan 22, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Very helpful and professional. No hard sell, just information.
By Bill N.
Response from MobileHelp· Jan 22, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Michael was very helpful telling me about the system. He answered all of my questions about how it works and the GPS.
By Jim K.
Response from MobileHelp· Jan 22, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
This was my first experience with MobileHelp. I was impressed by the professional and personable conversation with Tony Martin. He was clear with details and patient with presentation. Thank you!
By Sheila P J.
Response from MobileHelp· Jan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.