I’m a new customer
I’m a new customer. The customer service was very helpful
By customer
Response from MobileHelp· Jan 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
I’m a new customer. The customer service was very helpful
By customer
Response from MobileHelp· Jan 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I have just signed up for the service for my husband. Very helpful and explanations of benefits and cost easily understood.
By DARRELL S.
Response from MobileHelp· Jan 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Associate was very helpful and knowledgeable
By Donald D.
Response from MobileHelp· Jan 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Great sales person!
By customer Marilina H.
Response from MobileHelp· Jan 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Shopping for device for 96 year old Mom. Noel was friendly, professional and very knowledgeable!
By Cheryl P.
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Patience Understandable Spoke slowly
By customerBrenda M.
Response from MobileHelp· Jan 30, 2024
hank you for sharing your feedback! Others can benefit from what you have to say!
Price is reasonable and the customer service was excellent.
By Jeff
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Good explanation of device and the various programs.
By Christian
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!