Albert was very helpful and patient…
Albert was very helpful and patient with my Mom.
By customer
Response from MobileHelp· Jan 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Albert was very helpful and patient with my Mom.
By customer
Response from MobileHelp· Jan 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Samantha at MobileHelp was wonderful, caring and very helpful in the entire process. She was also very patient with our questions. I would not hesitate to recommend her to any of my friends.
By Barbara
Response from MobileHelp· Jan 31, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Was explained in great detail
By Richard
Response from MobileHelp· Jan 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Associate was helpful, friendly, polite and knowledgeable.
By Georgetta
Response from MobileHelp· Jan 31, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I’m very happy with the service.
By Lynn
Response from MobileHelp· Jan 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The customer service agent was polite and thorough in answering my questions. His response was quick. He explained things where I could understand them.
By Donna F.
Response from MobileHelp· Jan 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The guy was very helpful, just the amount he said was different from what came out of my banking🤦🏼♀️
By customer
Response from MobileHelp· Jan 31, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Easy to understand
By Rita Michelle W.
Response from MobileHelp· Jan 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.