Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
My experience with Erin this evening was very satisfying. He was patient, professional, and knowledgeable Made my decisions easy.
By Jan
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Timely arrival of product.
By Mary A.
Response from MobileHelp· Sep 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mathew was super helpful! Nice to hear someone speak clearly !
By Sherry W.
Response from MobileHelp· Sep 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Micheal was fantastic. He worked with me on finding the right time to call me and was courteous and friendly. I was very pleased with MobileHelp. Thank you, Evelyn Tyre.
By customer Evelyn T.
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Elan was very knowledgeable,very helpful and kind. He explained everything thoroughly and answered all my questions.
By Shirley B.
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Elaine was so professional, friendly, informative and gave me confidence we chose the right company to purchase mom's medical alert device. She also told me about a device that was not on their website and it's perfect for mom
By Aniyah L.
Response from MobileHelp· Sep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Everything was what I was looking for in a devise for my mother. Mathew was very clear and knowledgeable.
By customer
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Excellent Representative.
By Bette M.
Response from MobileHelp· Sep 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
