Easy to understand
Easy to understand. Just what I was looking for. High rating of Mobile help. Five star experience.
By Julian H.
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Easy to understand. Just what I was looking for. High rating of Mobile help. Five star experience.
By Julian H.
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very helpful and I appreciate it. Thank you
By Guest
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very helpful explaining all aspects of different plans and options and aswering questions.
By customer
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The company representative (Caden) was professional, comprehensive and personable - if Caden is any indication of the rest of MobileHelp, then I will sleep comfortably knowing my loved one is in GREAT hands!
By Frank L.
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Your company was the top rated one when I googled medical alert companies. I got a prompt return call from Donna who explained everything so well and answered all my questions, making my choice very easy.
By Georgianne S.
Response from MobileHelp· Sep 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
So far everyone has been so helpful on the phone. I'm hoping that once the unit arrives the same will continue.
By Diane
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Donna was absolutely amazing very informative and pleasant to talk to
By Nancy J.
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I am still in the hospital. And will do this iin a couple of weeks. If avaliable
By customer
Response from MobileHelp· Sep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.