Caden was very kind
Caden was very kind! Not pushie. Answered all our questions.
By customer
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Caden was very kind! Not pushie. Answered all our questions.
By customer
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Your agent Donna was great and provided answers to all of my questions regarding the Micro Device.
By Charles L.
Response from MobileHelp· Sep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I was given all options and pricing
By KATHLEEN M.
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I have just ordered the micro service and the agent Edwin was very helpful and patient with me. I felt very confident.
By Andrea O.
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I dealt with Bill and he was outstanding. He explained the product and answered all of my questions.
By customer
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
He was extremely patient and didnt demand a bunch of info up front. He answered my questions and didnt try to force the conversation in any specific direction. I had all my questions answered and received even more helpful advice. Im getting way more out of this system than i expected.
By Jennifer
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
I give Mobile Help a 5 star rating .. I was able to get a reasonable price for 3 min. for my dad on a Friday. customer care was good and fast responding to my call. On Saturday my dad passed & unfortunately he couldn’t use the service. I was able to cancel acct. with customer service with full understanding of the situation…I recommend this service to all.
By Ellie O.
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Paula was awesome!
By Deneen Renee S.
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!