Very patient and clear on product
Very patient and clear on product
By Sue G.
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Very patient and clear on product
By Sue G.
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Elan was very nice. Explain g everything as we go. I fully understood him and appreciate his help
By T J.
Response from MobileHelp· Sep 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
A well informed sales rep.
By Kenneth J.
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Noel was very helpful in getting the monitoring set up.
By Tracy P.
Response from MobileHelp· Sep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great service from Samantha and good prices.
By Bruce
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Tony Martin was a great help in assisting me in my purchase.
By George K.
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Helpful and simple
By Elvira P.
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
We needed an alert system for my mother in-law. After a bit of research, we decided to give mobile help alert a call. We are very happy we did. The customer service offered was second to none. The representative dialed us in to the best option for our needs. The help team was very friendly and helpful in guiding us through the set up process. My mother in-law feels very secure in knowing if she ever needs help, it’s just a press of a button away. Knowing that is the case puts my wife and I at ease too. Thank you mobile help. From all of us.
By Ed S.
Response from MobileHelp· Sep 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!