Respectful representative
The representative was respectful and informative. He also wasn't pushy at all.
By Joanne L.
Response from MobileHelp· Mar 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
The representative was respectful and informative. He also wasn't pushy at all.
By Joanne L.
Response from MobileHelp· Mar 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
So far so good. Getting signed up was easy. Haven't got the system yet. So we'll see.
By customer
Response from MobileHelp· Mar 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Awesome service to set up and sign up,
By Brenda G.
Response from MobileHelp· Mar 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Questions answered - no pressure! Even ended up getting a discount! COOL
By Joe C.
Response from MobileHelp· Mar 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Gentlemen was very helpful by explaining the plans and answering my questions.
By Sharon ..
Response from MobileHelp· Mar 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Great customer service, thank you
By customer
Response from MobileHelp· Mar 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I was able to completely understand all the benefits that I will have by using my Mobile Help device
By Betsy
Response from MobileHelp· Mar 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very easy to set up and the customer service team is very friendly and helpful. My mom set the system off and they were very quick to call her and all the contacts to make sure she was okay.
By Kelly
Response from MobileHelp· Mar 14, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!