Cindy was great
Cindy was great, helpfull and kind
By leen
Response from MobileHelp· Apr 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Cindy was great, helpfull and kind
By leen
Response from MobileHelp· Apr 2, 2024
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Samuel called me back which was very helpful because I definitely wanted the product. So busy. He was very personable and knowledgeable. Thank you
By customer
Response from MobileHelp· Apr 2, 2024
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Patrick was very affable, knowledgeable and helpful. He answered all my questions and satisfied my needs.
By Charles A.
Response from MobileHelp· Apr 2, 2024
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So helpful and nice.
By customer
Response from MobileHelp· Apr 2, 2024
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The young man was helpful, knowledgeable and very personable,
By barb
Response from MobileHelp· Apr 2, 2024
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Thank you for your time and expertise. Both Stuart and Tony were very helpful in sharing info so we could make our decision for our 92 year old mom.
By Carlyn
Response from MobileHelp· Apr 2, 2024
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Everything with your customer service employees- told more than one of your reps that we are on a land line and DO NOT have cell service- they have sent the same product 2 times and the third equipment they sent does not work for what you promised so your company is FIRED and we will send back your equipment and find a company who will listen and send a product that works for us….. so your company will NEVER be recommending from us 🖕🖕🖕
By customer
Response from MobileHelp· Mar 31, 2024
We received your review and we sincerely apologize, as this is not an experienced we want any of our customers to have. At MobileHelp, your safety is our number one priority. Please let us know if there is anything we can do to regain your trust, and continue to keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon.
Good customer service
By Vaughn S.
Response from MobileHelp· Mar 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.