Very informative
Very informative, easy to work with!
By debra
Response from MobileHelp· Apr 5, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Very informative, easy to work with!
By debra
Response from MobileHelp· Apr 5, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Mobile Help provides mobile security services for less money than their competitor. I recently obtained pricing for a mobile security system for my aged mother. The prices what appeared to be equivalent equipment and services seemed to vary widely. I ordered the system from the under the one payment annual price. This gives you 13 months of service and a discount on the optional fall detection service. It was shipped and delivered promptly. I cannot comment on the setup and activation of the equipment and service, because live in a different state than my mother. My sister will setup the equipment
By Edward
Response from MobileHelp· Apr 5, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The sales person was very helpful and not pushing in anyway
By customer
Response from MobileHelp· Apr 5, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The information provided by the representative met the requirements we need for a device at this time. Randy was very helpful and courteous.
By Delethia C.
Response from MobileHelp· Apr 5, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The salesperson I worked with, Noel, was knowledgeable and friendly.
By David
Response from MobileHelp· Apr 5, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Patrick was my hero!
By customer
Response from MobileHelp· Apr 5, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Explanation was great, very professional, caring and patient!
By Alexandrina H.
Response from MobileHelp· Apr 5, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Everything I need to know was given to me very professionally and questions were answered with ease n.
By Nancy F.
Response from MobileHelp· Apr 5, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.