Albert was great
Albert was great! Very caring and helpful.
By customer
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Albert was great! Very caring and helpful.
By customer
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
MobileHelp rep Cindy was very patient. She stayed on the line with me during a prolonged bank issue lasting almost an hour.
By PEGGY B.
Response from MobileHelp· Apr 5, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
It was all easy to understand.
By Roy R.
Response from MobileHelp· Apr 5, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The representative called me back very quickly and was very helpful and knowledgeable! My medical alert necklace is on the way.
By Karen S.
Response from MobileHelp· Apr 5, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The customer service rep was knowledgeable and cheerful.
By Mary
Response from MobileHelp· Apr 5, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Helped with unit I need.
By customer
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The lady I spoke with was very polite, went over the prices of different packages and what was included in each one.
By LStover
Response from MobileHelp· Apr 5, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very helpful
By Rich
Response from MobileHelp· Apr 5, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.