Representatives Stacy was very helpful.
Representatives Stacy was very helpful.
By Daniel T.
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Representatives Stacy was very helpful.
By Daniel T.
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I received my equipment on time with great instructions to set up and test. Everything was self explanatory. I tested and felt ready to go..
By customer
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha was so helpful in explaining everything!
By Wendi
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The people with whom I have interacted have all been very kind and helpful (except for one). The system is easy to set up and seems to work well. I'm disappointed with the inability to have two people on one account: surely I am not the only person purchasing plans for two people at once. As the manager of the accounts, I'd like to be able to log on once and access each person's information.
By BJK
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family. We are here for you whenever you need us.
Great Customer service. I got all the details I need.
By customer
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Scott was easy to talk with and got exactly what I needed.
By Dawn G.
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Was very explanatory with the options and figuring out what was best for my mom. !
By Linda Brown/ Sharon Scherer M.
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Paula was very patient and knowledgeable. Great sales person !!
By william G.
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!