Aaron was great
Aaron was great! Very friendly, knowledgeable and thorough!
By Leah
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Aaron was great! Very friendly, knowledgeable and thorough!
By Leah
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Mathew was very professional, informative and helpful. Not pushy at all.
By Chris
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Excellent presentation by Stacey. All of my questions were answered and I was satisfied with all info I received.
By Patricia M.
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The lady that helped me was knowledgeable, polite and informative
By customer
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
You butted in after I tried to get info on Medic Alert . I was signed up and paying way too soon. Too much$ I sent it back unopened and am waiting for my refund.
By Esther T.
Response from MobileHelp· May 15, 2024
We received your review and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We're sorry to hear that our system did not fit your needs, but please let us know if there is anything we could have done differently to earn a higher score. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family
great customer service
By Mildred W.
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Easy set up.
By customer
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Agent was very polite, helpful & informative. Explained things clearly, and was flexible to meet my needs. My parents have had good service from this company for years, and I expect nothing else while I have my service.
By Diane B.
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.