Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
AJ was great - got all my questions answered and product ordered for my dad in a short amount of time. Thank you!
By LarryB
Response from MobileHelp· Jun 17, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Personnel was very knowledgeable and courteous
By customer
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Attitude of Matthew and his knowledge of the product
By customerErvin R.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
kind, caring, easy. He walked me through everything and with the options available, it was easy to get started, with NO pressure. Especially in sensitive times
By Tamara L.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I enjoyed our sales contact. He was very helpful, and informative, and, made the process very easy.
By Duane
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Michael was very patient and engaging. My mind and my hand don’t cooperate as easily as they used to and by going over the same information repeatedly, he managed to help me not feel like a complete incompetent. I look forward to getting started with my new device. I know that when I receive the device, I will also get all the details in writing.
By customer A.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Randy the CSR was exceptional. I explained what I needed. He explained what the company offered and pricing. Straightforward! I would definitely recommend!!
By Janet H.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Good salesman
By customer
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
