Very polite and professional
Very polite and professional. Very knowledgeable
By customerpam H.
Response from MobileHelp· Jun 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Very polite and professional. Very knowledgeable
By customerpam H.
Response from MobileHelp· Jun 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Excellent customer service from Stacy
By David P J.
Response from MobileHelp· Jun 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
All of the reps that I spoke with help break it down to make it simple to understand and offered a various amounts to make this an easy decision
By Annamarie D.
Response from MobileHelp· Jun 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
The sales guy was awesome!!!
By customerBarb
Response from MobileHelp· Jun 19, 2024
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family
Amazing custom er service. Matched our needs with the product. Quick. Efficient. Empathetic.
By Sean M.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Samantha was easy to work with and answered all my questions. I hope the system lives up to its ratings!
By Cheryl
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
All information provided was clear and complete. He was easy to understand and answered all of our questions.
By customer
Response from MobileHelp· Jun 17, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The services and equipment offered are the highest among them all. The sales tech, Stacey, that answered all my questions and helped me get the ball going is a wonderful person and very friendly and knowledgeable.
By Marci B.
Response from MobileHelp· Jun 17, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.