Great experience
Don't know yet. Just got off the phone with representative
By Mary A M.
Response from MobileHelp· Jul 1, 2024
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Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Don't know yet. Just got off the phone with representative
By Mary A M.
Response from MobileHelp· Jul 1, 2024
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i was coming from a bad experience with another alert system. Your salesman listened to what i wanted to buy and we were done quickly.
By customer
Response from MobileHelp· Jul 1, 2024
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When I was ordering the alarm, I ha d no trouble, he was very helpful and nice.
By Cheryl
Response from MobileHelp· Jul 1, 2024
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Everything. The representative was great and every helpful
By Fanchon
Response from MobileHelp· Jul 1, 2024
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I haven't received the system yet. Just ordered it a few minutes ago. My first experience was great. I have talked to several companies. All had a heavy sales pitch. Very, very pushy. Nathan was not. Very thorough and helpful. One of the most important things that was mentioned right away, is that Nathan was the first person to ask me if my husband had any implanted electrical devices. He does have a pacemaker. I can see that that could cause problems with some of the systems. Maybe bad problems. Nathan explained the system briefly and sent me an email with further instructions and a number to call with questions. A good start. I will certainly feel more secure leaving the house with this system and fall monitor.
By Carol K.
Response from MobileHelp· Jul 1, 2024
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Good follow up and good product. Kept it simple and price was competitive.
By Sam
Response from MobileHelp· Jul 1, 2024
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Matthew Perry in sales department very knowledgeable, professional, courtesy & thourogh. He made sure all my questions were answered before we hung up. Highly recommend Mobile health company and M. Perry sales associate.
By GWPark
Response from MobileHelp· Jul 1, 2024
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Good communication
By customerkathleen
Response from MobileHelp· Jul 1, 2024
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