AJ was great!!!
AJ was great!!!
By sherry S.
Response from MobileHelp· Jul 1, 2024
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Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
AJ was great!!!
By sherry S.
Response from MobileHelp· Jul 1, 2024
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Fall was not detected. After pushing button, all we heard for several minutes was that they were sending a call. Nothing was happening. After about 10 minutes someone called. By that time I had already called 911. They came out and helped us. Our Mobile Help service was USELESS.
By Trish L.
Response from MobileHelp· Jun 28, 2024
We received your review, and we are sorry to hear about this incident. We hope you were still able to get the help needed at that time, and we apologize for any issues with the equipment. We would like to have our Technical Support team give you a call for further assistance. What would be the best number for us to reach you on? At MobileHelp, your safety is our number one priority. Please do not hesitate to give us a call. You can reach us directly at 877-827-6207 Option 1. We look forward to speaking with you soon.
Paula helped me
By customerNina L.
Response from MobileHelp· Jul 1, 2024
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Scott was my salesperson. He was knowledgeable and very professional. My only constructive comment would be to reduce the number of e-mails — it can be overwhelming!
By customer
Response from MobileHelp· Jul 1, 2024
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Kevin was very pleasant and as a fellow Brit we were able to talk a little bit about our home land. He did a good job of explaining.
By customer
Response from MobileHelp· Jul 1, 2024
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Very informative representative. Polite and thorough.
By Judith
Response from MobileHelp· Jul 1, 2024
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Stuart was helpful and patient and demonstrated real compassion for caregivers. I bought the system based on his knowledge and understanding of my needs.
By customer
Response from MobileHelp· Jul 1, 2024
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Mark was great to work with!
By customer
Response from MobileHelp· Jul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!