Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Patrick was very helpful in providing info for services I was inquiring about and explaining your product and answering all my questions.
By Vickie
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Donna was terrific ! She was friendly, knowledgeable, patient, not at all pushy, and answered all of our questions clearly and concisely.
By customer
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Just being reassured that help is there when needed. Peace of mind is very important when safety issues are involved
By Celia
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
I AM HEARING IMPAIRED AND FEEL THAT THE AGENTS GO THAT EXTRA MILE TO HELP WHEN I MISTAKEN AND SIGNAYURE FOR HELP
By ENID B.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
My salesperson Kevin was the best. No high pressure..but knows his product. I really gave him 5 stars..10 if I could
By Marlene
Response from MobileHelp· Jul 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stacey was awesome.
By customer
Response from MobileHelp· Jul 26, 2024
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I have not received the item,it is the 24th of July.
By Tamar B.
Response from MobileHelp· Jul 26, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. Our records show that the equipment was delivered to the address on file on July 23rd. If you still have no received your equipment please contact us. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Professional, friendly knowledgeable,simple
By Joseph
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
