They were very helpful He explained…
They were very helpful He explained everything
By Jeanne K.
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
They were very helpful He explained everything
By Jeanne K.
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
As far as how it works I never tried it. I never got past how big it is. Who in the world would wear that big gaudy thing around their neck? Not me! Definitely can improve on the look of it. The weight of it. It may work fine but very ugly and heavy.
By E K.
Response from MobileHelp· Jul 30, 2024
We received your review and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We're sorry to hear that our system did not fit your needs, but please let us know if there is anything we could have done differently to earn a higher score. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
Would have given 5 stars based only on second contact, Mark. The first contact was very poor. He wasn't able to give me accurate information & and was not able to communicate it with me.
By customer
Response from MobileHelp· Jul 26, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
I want to take time to thank Tom for his quick response and for all the help he provided while choosing a product!
By customer
Response from MobileHelp· Jul 26, 2024
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Michael was very informative and kind!
By Patty
Response from MobileHelp· Jul 26, 2024
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The rep was very informative
By Barbara Duke T.
Response from MobileHelp· Jul 26, 2024
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Agent was very polite and knowledgeable about product. Ron Frank Sr
By Great E.
Response from MobileHelp· Jul 26, 2024
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Kevin provided excellent communication and was ready with answers to all my questions. He made me feel like he was trying to help me and not sell to me I am looking forward to receiving my equipment and putting it to use.
By customer
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!