Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Mirozza
Mirozza, a family-owned manufacturer based in Chicago, redefines excellence in faucet design and craftsmanship. We're committed to delivering premium quality, durability, and style, ensuring every faucet is meticulously crafted from lead-free brass with no plastic structural components. Our modern designs boast spot-free finishes, metal sprayers and easy installation, all backed by a lifetime limited warranty. With cUPC, NSF, LEAD FREE, and IAPMO certifications, we uphold the highest standards of health and safety, complemented by VIP-level customer service. Experience the Mirozza difference – it's worth the switch.
Mirozza (mirozza.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
We have no record of you ever purchasing from us or interacting with our brand. We are an online retailer providing premium plumbing fixtures exclusively to customers in the USA and Canada—we do not perform any installation work or services.
This review originates from Pakistan, which is completely outside our service area, and fits the exact pattern of a fraudulent extortion scam targeting small businesses on Trustpilot, where fake negative reviews are posted solely to demand payment for their removal.
We have reported this scam review to Trustpilot. Future visitors should recognize this for what it is: an unverified, malicious attempt to manipulate review scores
Just installed the Halstead kitchen…
Just installed the Halstead kitchen faucet. It is beautiful and works perfectly. Comparable to faucets costing 3 or 4 times as much incredible value. The owner is always available to answer questions.
By JB
Response from Mirozza· Sep 13, 2026
JB, thank you so much for taking the time to leave this wonderful 5-star review! It truly means a lot to me personally.
I’m thrilled to hear that you’re loving your Halsted kitchen faucet, and I hope you’re enjoying the Humboldt drinking water faucet and matching soap dispenser as well. I think the three together make a beautiful and functional combination.
Your comment about the quality being comparable to faucets costing 3 or 4 times as much is especially meaningful to me. That is exactly what I set out to accomplish with Mirozza, premium quality, beautiful design, and exceptional value without the inflated price.
And thank you for mentioning that I’m always available to answer questions. As the owner, I believe strongly that our customers should be able to reach a real person who stands behind the products. I personally care about every faucet that leaves our doors.
Thank you again for choosing Mirozza and for supporting our small family-owned business. I truly appreciate your trust, and I hope you enjoy your Mirozza products for many years to come!
Marek
Owner, Mirozza
Fantastic products
Edit: I want to mention that I only heard about this company in a home -improvement type forum, so their exposure in my experience is still pretty limited. I believe this company would explode in popularity if their name received more promotion online. You’d be hard pressed to find equivalent quality products at the same price point, that offer the same amount of customer support all along the way.
Original review: Fantastic products, from the fit, finish, and functionality. The Halsted faucet and soap dispenser actually feel like quality. I had a couple questions during my install, and reached out to their CS through email, and had a response within a couple hours. They even followed up with me again a few days later to make sure everything went smoothly.
It’s increasingly rare to find a company that actually stands behind their product. I really hope they are able to expand their product lines to include bathroom hardware, and be able to offer the same quality without the incredible markups that you encounter with the big name brands’ “quality” lines.
I would gladly buy from this company again!
By Paul
Response from Mirozza· Sep 1, 2026
Paul, thank you so much for taking the time to leave such a thoughtful and detailed review. I truly appreciate you sharing your experience with the Halsted faucet and soap dispenser, but even more so, I’m grateful that you took the time to mention the support you received during your installation.
As the owner of Mirozza, comments like yours mean a tremendous amount to me. I’m building Mirozza very differently from the big brands — through quality products, personal customer service, and most importantly, recommendations and word of mouth from customers like you.
Your comment about discovering Mirozza through a home-improvement forum really made me smile. It’s exactly why your recommendation matters so much. If you ever share your faucet, kitchen, or renovation online, I would be incredibly grateful if you mentioned Mirozza by name. Every mention, recommendation, and conversation helps more people discover what I’m trying to build.
And yes — the bathroom hardware is coming! 😊 I’m working toward expanding the Mirozza line while staying true to the same philosophy: exceptional quality without the luxury-brand markup, backed by real customer support.
Thank you again, Paul, for your trust, your support, and for giving Mirozza a chance. Knowing you would gladly buy from me again is one of the best compliments I could receive.
Marek
Owner, Mirozza
The product is great and arrived …
The product is great and arrived quickly
By Kristi W.
Response from Mirozza· Aug 31, 2026
Kristi, thank you so much for taking a moment to leave this review. I’m truly grateful that you chose Mirozza, and it means a lot to me personally to hear that you’re happy with the product and that it arrived quickly.
As a small business, every customer truly matters to me. I take a lot of pride in the quality of every Mirozza faucet that leaves my hands, so knowing you had a great experience makes all the hard work worthwhile.
Thank you again, Kristi, for your trust and support. I hope you enjoy your Mirozza for many years to come!
Marek, Owner of Mirozza
Great customer service & products
We're very impressed with the product, but also the customer service! We got a picture of our faucet as it was packaged and a follow up asking if we were pleased a little while after the item arrived. The whole process felt very personalized, and we couldn't be happier.
By Stuart
Response from Mirozza· Aug 30, 2026
Stuart, thank you so much for taking the time to share such a thoughtful and honest review! I truly appreciate the time you spent writing about your experience with Mirozza.
I’m especially happy to hear that both the quality of the faucet and the personal customer service exceeded your expectations. I believe buying a high-quality faucet should feel different from the typical online shopping experience, which is why I personally make sure each faucet is inspected, photographed before shipping, and followed up on after delivery.
Knowing that you felt the entire process was personalized and that you couldn’t be happier with your Mirozza faucet means a great deal to me. Thank you again for your trust and support of my small business. I hope you enjoy your faucet for many years to come!
Marek, Owner of Mirozza
Reached out to purchase from Canada and…
Reached out to purchase from Canada and customer service was able to assist during every step.
They reached out each step of the process and also to check-in to ensure everything was satisfactory. They also assisted when I ran into a slight issue during install even providing links to hardware I would need to fix the issue. Overall amazing customer experience!
By Luis
Response from Mirozza· Aug 28, 2026
Luis, thank you so much for taking the time to share your honest review and for giving Mirozza a 5-star rating! It truly means a lot to me.
I’m especially glad I was able to assist you throughout the entire process, from your purchase in Canada to installation. I believe great customer service doesn’t end when the faucet ships, it’s important to be there every step of the way and make sure everything is working exactly as it should.
Thank you again for your trust and support. I’m very happy to hear that you had an amazing experience with Mirozza, and I hope you enjoy your faucet for many years to come!
Marek,
Owner of Mirozza
Family business
Family business, personal touch. Great communication. Awesome quality product. Fast shipping. Highly recommend.
By frasieryahoo.com
Response from Mirozza· Aug 9, 2026
Thank you so much for taking the time to share such a wonderful review! It truly means a lot to me. As a family owned business, I believe great products should come with great personal service, and I’m so glad that came through in your experience.
I’m especially happy to hear you’re pleased with the quality, communication, and fast shipping. Your recommendation and support of Mirozza mean a great deal to me.
Thank you again for choosing Mirozza.
Regards,
Marek, Owner
Talking with the owner of the company
Talking with the owner of the company , i was looking for high quality fixture because of failed fixtures from 2 leading manufacturers.
I am thrilled so far and just appreciate a company who answers the phone and talks to you!!!!
By gloria K.
Response from Mirozza· Aug 6, 2026
Dear Gloria,
Thank you so much for taking the time to leave such a wonderful 5 star review. It was a pleasure speaking with you and learning about your experience with other fixtures. I am honored that you chose to give Mirozza a chance and I'm thrilled tohear that you're so happy with your new faucet.
As a small family owned business, I believe every customer deserves to speak with a real person who genuinely cares. Being available to answer questions and help before and after the purchase is just as important to me as building a high quality faucets.
Thank you again for your trust and your support. It means more than you know and I hope your new Mirozza faucet serves you beautifully for many years to come.
Regards,
Marek
Owner, Mirozza
