Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
305 reviews
MinitabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You have data. We have solutions.Imagine the possibilities. Our product lineup:We help customers around the world leverage the power of data analysis to gain insights and make a significant impact on their organizations. By unlocking the value of data, Minitab enables organizations to improve performance, develop life changing innovations and deliver high quality products and services and outstanding customer satisfaction. Whether you’re just getting started with analytics, implementing machine learning, or creating better visualizations and dashboards, our experts and solutions will support your organization every step of the way.Visit Our SiteLearn MoreDownload Free Trial
Minitab (minitab.com) has 305 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
305 approved reviews, newest moderated first
I did get tired of the "reminder to review", but it's genuinely good stuff
By Willem A.
Response from Minitab· Feb 7, 2025
To Willem, Thank you for your positive review! We're excited to hear that Minitab is making a positive impact on your projects. Your success is our success. From The Minitab Team
It would be nice to have some tutorials with this software after paying 1500.00 for this. The only thing i find is crap from singapore and you cannot understand the people. What a waste of money this has been, No tutoriaks unless you pay another 2-5k....
By William
Response from Minitab· Feb 7, 2025
William, We’re sorry to hear you are finding it difficult to get started. We recommend beginning with our free QuickStart guide found here: https://www.minitab.com/en-us/products/minitab/quick-start/ and then using the free resources on our YouTube channel here: https://www.youtube.com/@MinitabGlobal If you want to practice, we have a free data set library (https://support.minitab.com/en-us/datasets/) that you can use along with our best-in-the-industry free online help content (https://support.minitab.com/en-us/minitab/help-and-how-to/graphs/probability-distribution-plot/create-the-graph/plot-with-shaded-areas/). Finally, all these resources and more can be found on our online support center (https://www.minitab.com/en-us/support/) along with phone numbers for further support. Please let us know other ways in which we can help support you on your Minitab journey. Warm regards, The Minitab Team
The sales process was good; however, I sent an email to: sales et minitab dot com, but I only get this answer: "The Minitab Sales Department has received your e-mail message. We will reply by e-mail or telephone within two business days." I was never contacted, so, 3 stars for your sales support. It is an expensive software, so, I expect a good support.
By Josef
Response from Minitab· Feb 7, 2025
Hello Josef, We understand your frustration with the lack of response to your email. We strive to provide excellent customer service and are disappointed that you did not receive a timely reply. If you want support practice, we have a free data set library (https://support.minitab.com/en-us/datasets/) that you can use along with our best-in-the-industry free online help content (https://support.minitab.com/en-us/minitab/help-and-how-to/graphs/probability-distribution-plot/create-the-graph/plot-with-shaded-areas/). In addition, all these resources and more can be found on our online support center (https://www.minitab.com/en-us/support/) along with phone numbers for further support. Please let us know other ways in which we can help support you on your Minitab journey.
We were a reseller of Minitab. At one point, we closed sales for Minitab, earning us a commission of $3,000.00+ in total. Their sales account representative requested that this amount be paid in installments, which would be added to our future commissions. After their reorganization in 2024, Minitab still owed us $1,900.00+. However, we were informed by their unethical sales personnel that this balance would no longer be paid to us. We do not understand how an earned commission—one that should have been paid at the time of the transaction—could be considered "expired." We trusted the sales representative’s request to pay in installments in good faith, only to now feel that this trust was misplaced. We firmly believe that these actions do not align with Minitab's values. I have been emailing Minitab executives but have yet to receive any response. I trust that Minitab’s commitment to business ethics will prevail over the deceptive and unethical tactics of this sales representative, who is now assigned to another country.
By Minitab Reseller in A.
Nicole Defrazio was very helpful and your customer service was prompt.
By Khalid
Response from Minitab· Feb 7, 2025
Hi Khalid, We're so glad to hear you had a positive experience with Nicole. We appreciate your kind words about our customer service. Warm regards, The Minitab Team
license manager (web) : nice
By Chang
Response from Minitab· Feb 7, 2025
Hi Chang, Thank you for your kind words about the license manager. We appreciate your feedback and are glad you find it helpful. Warm regards, The Minitab Team
Good service and support. Fast response.
By Michael
Response from Minitab· Feb 7, 2025
Dear Michael, Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don't hesitate to reach out if there's any other way we can assist. Warm regards, Minitab
支持正版软件的版权，还有软件的功能性很好！
By Xiandao
Response from Minitab· Feb 7, 2025
感谢您的评论！
