Great customer service
Great customer service. My daughter loved the mini scope very much. She is having lot of fun with her new miniscope.
By Shweta
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏
MiniLabsters (minilabsters.com) has 262 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
262 approved reviews, newest moderated first
Great customer service. My daughter loved the mini scope very much. She is having lot of fun with her new miniscope.
By Shweta
I purchased 3 mini-microscopes for grandchildren for Christmas this year. The girls, ages 6 and 8 are having a lot of fun with theirs. When it was discovered that the 3rd microscope did not work. I received prompt and friendly customer service and a replacement has been sent.
By mary C.
My young grandson was delighted with his mini microscope. But it slipped out of his hand and fell on the floor chipping part of the plastic around the lens. I wrote MiniLabsters to see if I could get a replacement part. They responded immediately and offered to replace the unit. Best customer service ever!
By Clare P.
Brilliant. Customer service people couldn’t do enough for me, sorted out an issue, quickly, friendly and efficiently, making my grandson so happy. I have no problems recommending this company. 5 stars!
By Mary
The customer service provided a video to help enhance our experience using the mini scopes and was also kind, courteous and fair. Thank you!
By FReimera
I had an issue with shipping and the high quality customer service turned the experience from negative to positive.
By Robert W.
Had issue with shipping, where the package was not delivered to my address and was returned, exchanged few emails and they returned the money.
By Dave
I ordered 2, one for my son and one for my nephew. The light on the one I gave to my son stopped working after a couple of hours. I sent an email about the defective product and was very promptly sent a new one. The one I gave to my nephew worked great, they are very easy to use. They are so much fun!
By Sarah