Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
MindbloomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 825,000 at-home ketamine therapy sessions per year in 37 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community. Visit our website Contact us
Mindbloom (mindbloom.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
822 approved reviews, newest moderated first
I have tried ketamine IV therapy and knew ketamine worked. The IV therapy was no longer convenient. This has made treatment possible from my home in a rural area. The experience is near that of IV and seems to be helping, although it's still early to tell.
By James C.
There is little to no guidance, there is no counseling to speak off. Even the sessions are void of any context or coaching. All I do is take the ketomine and put on an eye mask and listen to the pre recorded music.
By PATRICK K.
Response from Mindbloom· Oct 24, 2024
Hi Patrick, Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center. Mindbloom provides a comprehensive care team of clinicians, guides, and support. Our initial program includes: 2 consultations with a clinician, 3 guide coaching sessions (plus unlimited messaging), a Bloombox at-home care kit, unlimited group integration circles, an active and supportive online community, access to the Mindbloom app with a comprehensive library of content designed by experts to support treatment, and 6 ketamine treatment sessions. Some clients desire more support and others prefer less. So our program is designed with flexibility. For example, clients can choose to purchase additional guide sessions and have the opportunity to choose program content that provides more or less structured guidance. If at any point someone would prefer to work with a different clinician or guide, or would simply like to learn more about how to maximize their experience, our team is happy to share available support options and assist in tailoring their care team as necessary. Wishing you the best,
The program is amazing!
By Mary S.
Prompt and friendly Customer service clinicians, guides and support
By Francis Frank F.
I have been waiting almost 2 weeks now to get my prescription filled. and when I contact somebody, all I do is get an apology. evidently the person that wrote the prescription wrote the wrong amount down, so the pharmacy wouldn’t fill it and then she’s on vacation. I find it hard to believe that there’s no one else there that can have the prescription filled. now she’s been back from vacation four days and I still don’t have an answer does this company realize they’re in the business working with people with anxiety and depression disgraceful. The level of incompetence with this company is unbelievable. that’s why you got the review that you did.
By Scott R.
Response from Mindbloom· Oct 24, 2024
Hi Scott. Out of respect for confidentiality and privacy regulations, we always prefer to discuss any concerns or customer service issues directly, through our Help Center and Support team. With respect to the concerns you've stated here, we believe our Support team has addressed them fully, but if you feel that is not the case, we would encourage you to reach out to us directly and confidentially to discuss further. You can contact us here: help-center.mindbloom.com/en/ Wishing you the best, The Mindbloom Team
Great experience with quick improvements.
By DC
For me, this is the glue that reconnects the self to the brain. Rebuilding the paths for fresh terrain.
By Mark B.
Wonderful clinicians and guides. Good content on the app. Responsive and caring.
By Virtualjake
