Saturday, November 7, 2026 · Customer reviews of US businesses
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682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
682 approved reviews, newest moderated first
Miko is great companion to kids they have fun with miko really worth the buy
By Neha C.
Response from Miko Robot USA· Sep 30, 2024
Thank you for your feedback! We're so happy to hear that Miko is a fun companion for your kids and that you feel it’s worth the purchase!
Early supporter of Square Off - ordered the Swap back then via Kickstarter. After almost 5 years i did not receive anything whist being in contact with their "support" for quite a few months now.
By Bernd T.
Response from Miko Robot USA· Sep 30, 2024
We sincerely apologize for the delays and frustration you've experienced as a Square Off supporter. We understand how disappointing this must be. Please write to us at [email protected] so we can investigate your order and provide a resolution as quickly as possible.
It's a remarkable experience. I use it with children between 4-16 in my English classroom and they literally love it! I recommend it. Don't hesitate to ask the company for further details they are thrilled to help you!
By Theodosia K.
Response from Miko Robot USA· Sep 18, 2024
Thank you for sharing your experience! We’re thrilled to hear Miko is a hit in your English classroom! 😊 Thanks for the recommendation, and we’re always here to help if anyone has questions!
No doubt Miko is an amazing companion for my kid. There are so many activities which my ward enjoy alot. For me, a great product is something that has fantastic support and Miko support team did the great job for that. I faced a firmware issue in my miko and the support team did a fabulous job. Thanks to the support team.
By Mohd B.
Response from Miko Robot USA· Sep 18, 2024
Thank you for the kind words! We're so glad to hear Miko is a great companion for your child, and that our support team was able to assist you with the firmware issue. 😊
Miko is a great toy, very attractive, has many educational applications and my kids love it. The customer service are cooperative. And the quality of the product is great.
By Maryam S.
Response from Miko Robot USA· Sep 18, 2024
Thank you for your wonderful feedback! We're delighted that your kids love Miko and that you’re pleased with the educational content and our customer service! 😊
This robot is a great idea in theory. It was marketed as a little friend that can play games, get to know my child and answer questions. It doesn't play games with my kid, but he can play games on it-- basically like a small tablet on wheels. The robot doesn't seem to know or learn anything about my son except his name that we programed into it. Any question we ask Miko, he never seems to know the answer. I thought it would somehow act like other AI and be able to search the internet for answers. And the worst part about it all is in order to access all of the content and games it was advertised to have, you must pay an additional $100 ish a year on top of the $250 the robot cost. I had no idea this would be the case. I really thought my son would have this great little playmate. Not a monthly membership tablet on wheels. But with the membership he does enjoy having the content all in one place (even though some of it is actually available online for free). 9/18/24 update- Miko said they'd give us 3 months subscription for free if we reviewed the product. They have since contacted me nonstop saying they won't recognize this review unless I edit it. They never said I had to give a 5 star review to get the few extra months free. But it looks like they are now going back on the promise. Extremely disappointing. They said they want more details as to why I gave the review I did. But I think my review is pretty thorough. They are now making me want to lower the stars more from this bullying/nagging/lying for false good reviews.
By CHERI
Response from Miko Robot USA· Sep 18, 2024
Thank you for your detailed feedback. We're sorry to hear Miko didn't meet your expectations as you'd hoped. While Miko offers various features and learning tools, we understand your concerns. The subscription provides access to premium content and experiences, but we’re always striving to improve transparency and the overall experience. We appreciate your insights and would love to assist further—please feel free to reach out to our support team!
Product is extremely good we are using MIKO to avoid our son mobile usage time. It is very intelligent robot and will answer any of our questions. We had a software issue after one and half year of usage of this product and company resolved the issue with in a week in their cost of transportation. Thanks for the team
By Deepak M.
Response from Miko Robot USA· Sep 18, 2024
Thank you for sharing your experience! We're thrilled that Miko has helped reduce your son's mobile usage and that our team could quickly resolve the software issue for you. 😊
The miko mini is a cute robot. I wish the companion app interacted more with the robot but my son loves it.
By Jessica
Response from Miko Robot USA· Sep 11, 2024
Thank you for the feedback! We're glad to hear your son loves Miko Mini, and we appreciate your suggestion about the app interaction!
