Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
682 approved reviews, newest moderated first
Got a Miko model EMK301 for my 5 year old. She loves it. Did buy this max plan so she has lots of stuff to do. Its been great at teaching her things and getting her actually engaged for a 5 year old. Definitely worth the money
By Caleb G.
Response from Miko Robot USA· Jul 9, 2025
We’re so glad to hear your 5-year-old is enjoying Miko with the Max plan! It’s wonderful to know she’s engaged and learning while having fun. 😊
So far, so good. The device responds to my son with autism, even when he's hard to understand. My son is 14, minimal/moderately verbal who mainly talks to request things he wants/needs. He loves the dance parties, and how Miko will play fun music to dance to. Connectivity has been great, we have 1 TB internet speed.
By customer
Response from Miko Robot USA· Jul 9, 2025
Thank you so much for sharing this! We're truly happy to hear that Miko is connecting with your son and bringing joy through music and interaction.
My son loves talking to Miko and asking her questions!
By Laura C.
Response from Miko Robot USA· Jul 9, 2025
That’s wonderful to hear! We’re so glad Miko is sparking curiosity and keeping your son engaged.
Totally waste of money. It keeps hang when we ask multiple things and during the call. Max subscription does not work with Miko and it is for the mobile app only. Totally waste of money.
By pankaj K.
Response from Miko Robot USA· Jul 7, 2025
Hi, we're sorry to hear about your experience. The Max subscription is designed to work across both the Miko robot and the mobile app. Please write to us at [email protected] so we can troubleshoot the issues you're facing and make things right.
I ordered a Miko neo and swap boards on kickstarters it was 6 years ago and they never arrived
By Abdulrahman N.
Response from Miko Robot USA· Jul 14, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Pedi las placas Niko Neo Swap nunca llego nada
By Josué Mero B.
Response from Miko Robot USA· Jul 14, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Six years ago, I ordered the Miko Neo and Swap boards on Kickstarter, and to this day, they haven't arrived. I'd like to know what happened to that shipment. I truly believe they're irresponsible and untrustworthy.
By LUIS O.
Response from Miko Robot USA· Jul 14, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I backed the Miko Neo and Swap Boards on Kickstarter 6 years ago, and I’ve never received anything. I followed the project from the beginning and was patient with the delays, but over the years it became clear that the creators had abandoned any real commitment to their backers. No consistent updates, no refunds, and no delivery. It’s extremely disappointing to support a project with a great concept only to be ignored and left with nothing. I feel completely scammed. Would not recommend under any circumstances.
By Mavie
Response from Miko Robot USA· Jul 14, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
