Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
682 approved reviews, newest moderated first
6 years ago i ordered Miko Neo and Swap boards on kickstarter and they never arrived.
By Mary N.
Response from Miko Robot USA· Jul 17, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I backed the Miko Neo and Swap boards on Kickstarter about six years ago, but they never arrived. I've tried following up, but it's been silence ever since. It's incredibly disappointing to invest in something you're excited about and get absolutely nothing in return.
By So_satisfact F.
Response from Miko Robot USA· Jul 16, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
6 years ago I've ordered Miko Neo and Swap Boards on kickstarter and then they didn't arrived
By Oualid O.
Response from Miko Robot USA· Jul 15, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I ordered the Miko Neo and Swap boards on Kickstarter about 6 years ago and they still haven’t showed up. I don’t really know what happened, but they just never arrived. Pretty disappointing honestly.
By Alyssa L.
Response from Miko Robot USA· Jul 14, 2025
Hi Alyssa. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Title: Still Waiting After 6 Years – A Total Scam Experience I backed Miko on Kickstarter over 6 years ago for the Miko Neo and Swap boards. I was genuinely excited about the project at the time. Fast forward to today — nothing has arrived. No product. No updates. No refund. Just silence. They’ve moved on to selling newer products while completely ignoring the backers who funded their early success. It's incredibly disappointing to be treated like this. This isn’t just poor service — it’s theft. Do not trust this company. If they could abandon early supporters so easily, imagine how they treat paying customers now. Warren
By Warren
Response from Miko Robot USA· Jul 14, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Miko 3 is excellent and keeps my child engaged. It provides good video call support that helps in monitoring my child s surroundings. Also the service and prompt support from the team have been truly commendable — I’m very happy with my purchase of Miko 3.
By Nagalakshmi N.
Response from Miko Robot USA· Jul 14, 2025
Thank you for the kind words! We're thrilled to know Miko 3 is keeping your child engaged and that our video call feature adds peace of mind. Your appreciation means a lot to our team!
Excellent service client. J'ai acheté un Miko 3 d'occasion bloqué et malgré tout, le service technique m'a aidé. Ce que ne feraient pas d'autres entreprises intéressées juste par l'argent. Cela met déjà en confiance. Le robot Miko 3 en lui même propose de nombreux outils éducatifs intéressant. Le bébé ne le lâche plus et évoluera très certainement de nombreuses années avec. L'abonnement Max n'est pas obligatoire et ajoute de nombreuses activités. Il est juste très regrettable que beaucoup d'activités de l'abonnement ne soient qu'en anglais... Dans une futur mise à jour ?! Sinon parfait 👍
By john
Response from Miko Robot USA· Jul 14, 2025
Merci beaucoup pour votre retour chaleureux ! Nous sommes ravis que notre équipe ait pu vous aider, même avec un appareil d’occasion. Votre satisfaction est notre priorité. Et oui, nous prenons note de votre suggestion concernant plus de contenu en français dans l’abonnement Max — c’est bien dans nos projets d’amélioration.
I ordered Miko Neo and Swap boards on kickstarter 6 years ago and still haven't received them. Support doesn't respond. I don't reccomend.
By Эмиль Г.
Response from Miko Robot USA· Jul 14, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
